Best 15 MD and Hospital near Conroe, TX (Part 4)

Zynkx Im extremely disappointed in the new managements decision to remove the fish tank in favor of minimal extra seating. For my autistic granddaughter, this change has been devastating. The fish tank provided a calming distraction during waits, making the experience significantly less stressful for her. During our recent visit, I noticed many children and parents were also saddened by the tanks removal. Some young parents even expressed disappointment that a nostalgic part of their own childhood experience was now missing for their kids.

Eve TideRise I have to start off by saying the attention and care here is disappointing. I used to take my kid to the southwest location but we moved up to Conroe and I was happy to finally have a closer pediatrics but I won’t be coming back here I’ll just drive the hour and a half back to Houston, if that means my child is better taken care of over there. I’ve come to this location twice for my toddlers check up and this was just not it. Ms.Rollys way of performing a wellness check up is just too quick?? And not in a good way. When she was checking her breathing im guessing to hear her lungs and all that she was going so quick to the point where im like can you even hear anything with how fast she was moving? The thing that ticked me off was that i asked if i could please get some Tylenol or ibuprofen prescribed because every single time she gets her shots she get sick and has fever for like a day or two and she told the nurse to tell me to just get it over the counter. I heard her say that she could prescribe it but I’m guessing she just didn’t want to? It’s little things that just don’t sit right with me, even when I was asking her a question she didn’t look at me I felt like I was an inconvenience by being there, like I’m sorry I had to come? The nurses I will say were very nice.

Isaac Mejia Martinez This VA facility has earned 5 stars from me. I usually don’t need reminders of my appointments since I track my stuff very closely but I have had a few times where I forgot an important detail and they called to follow up. I have not had a bad experience and I have been visiting this facility for a year now. Fellow Vets, yes wait times are long but do your research and come prepared to set your self up for success and get the great medical help we earned with our hard work. Thank you to the front desk staff as they are always patient and so knowledgeable. As well as the providers.

Dibbin Please visit this VA to see how bad it is. The employees have vape pens on their desks. The nurse walks out of the room when you are talking to her. The employee I was supposed to talk to me about my injury was high. The employees here also need to be drug tested. The employees also have Air B&Bs and talk about it at work which is a conflict of interest. I have all telephonic evidence if needed. They put me on hold and I heard everything and recorded it. Choose another VA.

David Voncannon Very sketchy place. I was supposed to have a colonoscopy done there, but when I tried to find out when the appointment would be, they initially told me that the day my doctor wanted was not scheduled yet and they would call me when they do. This was a week away from when it was supposed to happen. Finally, 3 days before it was supposed to happen, they call to get my medical history. I told the girl right then that I still did not know when it would be and would not commit to anything till I know what my estimated out of pocket would be. She then went on to say that it could be this, or that, but they cannot tell me because it all depends on what anesthesia they are using that day and what the doctor finds. This is a violation of federal law that states that they have to give us an solid good faith estimate before a procedure. Obviously, feeling uncomfortable, I told the girl to cancel any procedures. She said okay. Well, this morning, the day they wanted to do the procedure they call me wondering where I was. I told her this was canceled days ago and that I had never even been given a time of when it would be. She said that there was no record of that call. How is that possible? The only reason I am posting this review is because of how shady this place seems to be. To not know when a procedure will be a week before it is ridiculous. To not be able to give a straight answer on cost is also illegal and sets up patients for a surprise bill in the mail.

Jacob Imhoff This place is trying to charge a "facility fee" of over $400 and stating that my insurance doesnt cover it. Under the ACA any history of colonoscopy in your family is covered as preventative. My Doctor listed it in my chart as family history but this place said its not covered. I cant afford the fee now so I have to gamble and hope nothing is wrong with me. I do not know how these people sleep at night.

Jinna Carrillo If given the choice, I would have given zero stars. This facility closed down permanently back in May 2024, and still has the website up stating hours of business, address, and working telephone number. I drove out to their location to get an X-ray, since they never answered the phone, or gave me a call back, only to find out this disappointing news. They really should update their website!

JayyNips First baby and my doctor called my mother stupid for asking questions. Would NOT recommend. Switching hospitals

Tina Loflin I was in the ER due to heart issues. After hours I was admitted. It took 26 hours to get into a room. For 26 hrs I had to sit , and watch people cry in pain because they had been forgotten and their pain was unbearable, people that looked perfectly fine get in and out. only 1 nurse was kind enough to get me into a triage room for a few hrs to sleep some what comfortable. At shift change many people including myself were taken out of rooms and put back into the lobby or in beds in the hallway of the ER. I had multiple tests done within the 26 hrs thankfully. By the time I was moved into a room monitored overnight. The nurses were very kind on the 1st floor and were baffled that I had to wait so long. In the morning I had 1 test done and released within hours with only 45 seconds of the ER drs time. Couldnt ask many questions as he was in and out. Thankfully my nurse was able to assist me and lead me in the direction I needed. I will advise if you have a MINOR issue use an urgent care as it takes less time to get a test done or be assisted. Flu was all around the hospital in which you can be seen by a Dr or urgent care. Hospitals are for EMERGENCIES. I really hope HCA gets a better hold of things and better protocols when dealing with capacity issues. I have attached a picture of myself in a hallway while there were 2 empty rooms right next to me.

heather burgess My husband got bit by a cat and we went to stand alone ER getting IV Antibiotics every few hours. After 15 hours, the infection was spreading faster and was getting worse. They were afraid of him developing sepsis because nothing was working. They asked if we had a preference of hospitals to have him transferred to because he needed to be admitted. We said no(lesson learned). We were sent to HCA (due to open beds maybe?) and opted into driving ourselves. We were told to just go to the desk when we walked in and tell them we have a room and give them our documents. The guy at the front desk took us to room 15, poked his head in and said "oh.. this one is looks dirty..." a disheveled guy came behind him and said "no its not. I just didnt clean the information board (where the names of the attendants are)." Honestly, his attitude and demeanor made me think he absolutely was a trainee or someone on the janitorial team. Nope! He was the RN. When we walked in, there was blood on the floor, bandaid wrappers on the floor, syringe wrappers behind the bed, and there was blood on the bed frame AND the mattress. The nurse practitioner came in while Alan(RN) was still charting. She was very apathetic and flippant about the situation: looking at our papers but asking the same things that were notated there from the last Doctors notes. I was getting a really bad feeling so I said "not to be rude, but are you sure this was cleaned ?? I see blood and trash on the floor and theres blood on the bed..." Nurse practitioner didnt say anything but Alan, without looking away from the computer said "yes. Im sure. I dont have a mop or broom here. But when Im done with this, Ill scrub the floor for you." I was seething. They both left (Alan did wipe up only the blood on the floor first) and I told my husband we were leaving. I went to the nurse station and asked for a patient liaison because this was not okay and we wanted to leave. They got the ER manager and she was very nice. She acknowledged that the room was unacceptable but mentioned things get missed and she mentioned Alan was coming off shift and was a contract nurse. She tried so hard to get us to let them have a chance and we kept saying no and that we wanted to be transferred. She told us she would but it could take 12-24 hours but she has a nice nurse if we wanted to stay. We said no, well just go on our own. She said were going to have to say we are leaving against medical advice and sign a form. My husband said "no problem. I have a serious infection and I dont want to die here." We went to ST. Lukes and we ended up getting admitted fairly fast, but we did have to wait 11 hours in the ER for a hospital room to be opened. It was worth the 11 hour wait to be moved up stairs at ST Lukes all day no questions. Sad I didnt get more photos. I was so angry.

Elizabeth The staff is nice but its very apparent the office gets over booked. Ive always appreciated a doctor that runs behind but still takes time with their patients. Unfortunately I sometimes arrive really early to wait up to a half hour, but they rush through everything and I dont feel like I can ask questions. If I can squeeze them in they kind of get answers but I definitely dont feel like Im really welcome to ask. Im grateful that they were able to help me, but it just kind of feels like a "good enough clinic" to make sure the baby is still alive and kicking.

Ajah Evans I’ve been calling doctors all over Conroe to get scheduled without success.

Rachel Ashcraft I went there because of a tonsil checking, and for nose congestion, the medicine worked overnight! My doctor was super sweet best doctor Miss Scarlet Reed!

Mitchell Castie Not one person had a clue what was going on brought my 2 sons in to have tonsils removed for told all this information we thought was helpful but none of it was they told us we would get brought to recovery immediately after surgery so my 6 year old son would not panic when he woke up but instead we were left in the waiting room until he was released when we asked the nurses what was going on they were useless had no idea about anything to busy standing around flapping their gums drawing a easy paycheck I’m a very upset parent and this is far from over I will be speaking to the director

Andre I recently had a short stay at this facility, and I can say that it was a mutual exchange and fulfillment of the Human Experience -- for myself and all persons involved. Will be visiting again soon, I love it! The food is absolutely amazing, I LOVE home-cooked meals, they heal the SOUL!

Shea As an past employee all is great, all employees do and care the best they can, However when employees get infected with SCABBIES for 5 months and voyages dont care and fire you because you miss work is just wrong. Hundred of income loss, hundreds of medicine to buy and absolutely no help or care from voyages. If they dont care about workers what does that say about your loved one that needs help.

Y S Horrible service the Admission and Discharge coordinator is also the supervisor and shes never available to speak with family members in regards to the patients there. This place should be closed down by the state.

nimetra king I just want to see my son and make sure he’s ok. Haven’t heard from my son in months. To be honest I think someone did something to him. And they trying covering it up. Getting me some help because this should be against the law to keep someone from their children. I miss my baby so much and have so many sleepless night just up thinking about him. Don’t know what to do.

Vanessa Trevino Front desk staff is very rude. Utmb canceled my afternoon appointment and said the only availability was today at 10:30am or at the end of the month. Which I am due to deliver my baby at the end of the month. I take the appointment and will admit was a FEW minutes late because of the very short notice and was having car trouble. The rude lady with a ponytail at the Front desk who sits on her computer playing on her phone. Said I should have told the appointment setter I couldn’t make it?!? She acts like she’s a doctor and knows what she is saying. You have no right to tell me to not make or attempt to make an appointment. I told her that I am a high risk patient and that’s the only time appointment setter said was available. This lady is literally lazy! The office waiting area was completely empty! No one was there except for me! I had a very bad experience at this clinic and will not be going back. It’s no wonder the wait area was so empty! Who wants to be pregnant and get mistreated? I literally looked forward to my ultrasound appointment. After two miscarriages and being able to see my baby grow is a miracle. I wish i could have gotten this rude front desk staffs name because I’d put it here! My advice to you ponytail lady is if you can’t show customer service get another job!

Josie N I’ve gone a couple times and everyone who I talk to on the phone and the women at the front desk have always been nice and easy going. As well as the nurses and the doctor who helped me! Not sure why there’s so many bad reviews about the people at the front desk or on the phone

Wayne Woods I was admitted for MRI and cat scan I agreed to stay the night only with the assurance from the Dr that I be given my VA prescribed medication. I was not given my meds except for sleep. I take meds for complex PTSD. I had 2 major episodes and after that, then summarily dismissed because I was agitated. I warn anyone who cares about their family, DO NOT GO THERE. This is my second visit in 4 yrs and was denied Veterans benefits both times.

Sandra Tankersley I was brought in by EMS great guys. However my experience in ER was awful I was put on by pap for pneumonia the nurse was rude loud when I asked for sponge mouth just to wet my lips and mouth the male nurse yelled at me that he didnt have them . I didnt ask for a drink I just wanted to wet my mouth. A washcloth would have worked he yelled so loud my daughter heard him in waiting room. They put me on levophed for low BP I asked if they would consider volume expander like albumin as I had bad infiltration with levophed he continued to yell so loudly my daughter came to my rescue. Im retired nurse you dont treat patients like that . I didnt ask to be taken there as a matter of fact I requested to go to Hermann. EMS said I was to critical. I will never recommend Conroe regional even though ICU staff were great and floor nurses were also nice. The ER nurse had no bedside manner and was rude to my family as well.