Exotic Jewelry - San Antonio (TX)

Dean Calvo My household had been going to Hi-Tone for all of our jewelry needs for many years. The staff is always very professional, polite and honest. There’s quite a bit of quality custom jewelry on display, and I definitely would recommend them for any repairs as well. We’ve brought quite a few rings and bracelets over the years, and I just dropped off my wife’s emerald bracelet. The quote was very reasonable! Also, a couple of weeks ago I brought in my watch band in for repair. It turned out they were able to fix it with an adjustment right on the spot and didn’t charge me. We definitely trust this company.

Alisia Friendly, fast, and professional. My ring is over 100 years old and a very special family heirloom. I was worried about taking it in but they eased every anxiety of mine. I would recommend this shop 1000x over and will definitely come back to check out their amazing collection.

Bien Rebugio Brought my wife in to browse for watches, and the owner and his wife were incredibly welcoming and helpful throughout the process. We ended up purchasing a Tissot PRX with a mother-of-pearl dial, and my wife couldn’t be happier. This is my second purchase here, and every visit has been an outstanding experience. Highly recommend!

Anne Barnes Robin and team made wedding ring shopping stress free! We showed her a few pictures and she got my finance exactly what he wanted. They made mine based on pictures as well and it’s beautiful! Great communication and excellent service! So happy!

ART0103 Wendy was an absolute delight and we need more people like her working retail, Diamonds Direct you are very fortunate to have her on your team! I brought in my ring for a cleaning and repair and she got that taken care of for me very quickly. I then told her that I was interested in upgrading my ring and she listened to what I wanted and made great recommendations. Thank you, Wendy, I can’t wait to see the final product!

Julie Delahunt Very customer service-oriented. Beautiful jewelry. Always clean my jewelry at no charge if I come in for repairs. I lost the main marquis diamond out of my original wedding ring from 1987 years ago. Suzanne, who worked there at the time, helped me design a new ring around a beautiful new marquis diamond they found for me. Bobby made that new ring for me and it’s one of a kind. I get compliments on it all the time!

Moein Askari Great customer service very honest people. Mike gave me a great deal on my watch. I recommend you guys to stop by and check them out they have great products. I will definitely be back.

Eric Albiar Big Dog Tino has the best prices. Great Customer service.

Chris Ojeda Walking into Zales at South Park Mall, we honestly just needed a quick ring cleaning. Life happens, and my partner’s engagement ring was looking a little less sparkly than usual! We were greeted so warmly, and Jeanette took such great care of us. Not only did she offer to clean her ring, but she also mentioned that we still had a warranty on it! We had completely forgotten about it. To our surprise, the warranty covered resizing, which is something wed been considering for a while. And the best part? Jeanette explained that we even have options for future upgrades! It was such a pleasant and unexpected experience. Jeanette was absolutely wonderful – so friendly, knowledgeable, and genuinely helpful. We went in for a simple cleaning and left feeling so happy and informed about our options. Thanks so much, Jeanette and Zales at South Park Mall! Well definitely be back.

Jennifer Stopher The staff was super friendly, professional and nice and they were able to help me as soon as I walked in. The show room was very clean and beautifully presented. They had many lovely unique pieces. I will definitely be coming back.