nancy aburto If I could give it a 0 I would ! When I walked in I asked if they did BUILDER GEL I was told yes as I am getting my pedicure Kim ask what color shellac I want I said nude she said ok and when I double checked if she was going to apply the builder gel before the color she said no that they don’t do that only shellac ! ! I immediately asked her to stop with my nails because I asked for builder gel and I was told they do it. Mia didn’t even ask what kind of pedicure I wanted she just did cut my nails and did the polish ! When I say NEVER AGAIN I mean NEVER AGAIN ! I asked for my toes to be cut even and the same, that didn’t happen! I gave this place a try because of the good reviews unfortunately I didn’t receive great service!
1 /5
Aisha Hassan Got my nails done for the first time at Alexan and I am extremely happy with my results. Ivy did an excellent job and was fun to talk to. I will 100% come back as a regular. Such a good experience 10/10. The establishment itself is also very organized, clean, and calming.
5 /5
lia garcia This place is a hidden gem. Ivy and Mia are truly amazing they took care of me without appointment. Is very clean and organized. They have a lot of colors to choose from. They truly make you feel comfortable, I will definitely recommend.
5 /5
Paola Lacouture BEST NAILS EVER! Haily is absolutely amazing. She’s professional and personable. Her attention to detail and perfectionism goes above and beyond. If I lived here this would my go-to nail salon. Immaculate treatment and service. You’re doing amazing Haily!
5 /5
Barbara Aralu I use to love this place, in fact I’ve been patronizing this place of business since the previous owner had it…I followed her there because of here exceptional customer service and of course her wonderful work. Tammy was amazing she serviced myself including all the women in my family as well as my friends. Unfortunately the new owner Ivy disgraced me the day of my birthday, she actually ruined my whole day. She had an attitude from the moment I walked in, I simply asked for my water to be more warm after patiently and respectfully waiting for half an hour when she told me there would be no wait, she brought a boiling coffee pot and asked me is that better for you. I told her I don’t feel comfortable putting my feet in boiling water, and that I never experienced that, she proceeded to yell at me, and antagonize me by talking to me disrespectful in front of her staff and other customers, she said if I don’t like it then I could go somewhere else. I replied “Ivy I always come here to patronize you, do you not want to service me. She asked another worker to complete my pedicure which she did. Mind you that was 5 days ago and my shellac is already chipping. Ivy the owner then told me she does not feel comfortable doing my nails, as if I had not already scheduled this two weeks prior. After waiting two hours, there was a hurricane earlier that week and a lot of us residents including businesses did not have power. So when I found out Alexan nails were still open I got excited. I was looking forward to enjoying my day for my birthday and she totally ruined it. I told her I respect her wishes although I did nothing wrong, paid for my services and gracefully left. I will never patronize Alexan nails again. This is my warning to you all, no matter how good or bad of a service no one wants to spend their hard earned dollars with a disrespectful, rude and entitled business.
1 /5