Varna Auto Service - Ithaca (NY)

5 /5 Chuck Tompkins: Always courteous, confident, and reliable. Where else could you go for a likely brake job but they simply indicated that the brakes needed to be cleaned but not replaced. I’m always impressed with their honesty and integrity.

1 /5 Walter Hartman: Too expensive! Not thorough! I feel I was treated unfairly and with poor customer service. I paid over $70 just to have the under chassis of my car checked out, in terms of suspension and exhaust and they wouldnt even check the front and rear brake pads and I asked them but they said they "just do a quick check.". No work was done. The woman defended the man at the counter trying to justify their admitted 35% markup on parts, which is really something to say to a customer but from my findings I see its closer to 200% Plus! Im sure they do well preying on the local residents there who are vastly students, faculty, and teachers. They gave me an estimate of over $1,000 for only a portion of the work needed and Im going to have all the work done for far less. Why cant people be fair and more honest? Im never going back there and dont recommend it.

5 /5 frederick harter: Excellent service, they were able to diagnose and repair my car in 1 day. Reasonably priced serviced. Highly recommend their service

5 /5 Katie Polasek: William and Angie are terrific. I appreciate being able to schedule appointments quickly and always feel good about the work they do. I never feel pressured or taken advantage of which is more than I can say about a lot of places. Grateful to have found them.

5 /5 Andre Abaya: Varna Auto has been THE stop for any of our car needs from tires to compressors (and many things in between like suspension, etc.). William and his team are first and foremost competent and fair. They have kept us safely on the road in our Subaru and Toyota vehicles. We will continue to bring our business to William and Angie. You should feel confident that your car is in good hands with Varna Auto.