Winks Body Shop - Ithaca (NY)

5 /5 Margaret Brown: I had my car repaired at Winks after getting into an accident because they are an in-network body shop for my insurance carrier. The damages to my car were pretty significant ($10k-12k repair) and Winks made the claim and repair process extremely easy for me. The team that works in the front office (Gina and others) provided outstanding customer service and always kept me updated. I never had to reach out and check on anything, because they always gave me a well-timed update. When I got my car back, it looked and drove like nothing ever happened. Winks also cleaned the interior of my car, which was unexpected but awesome as my kids leave a lot of stuff in my car and it was nice to get my car back in an organized state. Thank you all!

2 /5 Momo: I have a great conversation with the mechanic, but I don’t have much experience with car to begin with and later my friend said it’s a bit overprice. You can decide yourself though, here’s what happened: I went in just to get inspection for AC problem. The mechanic first opened the air filter and since it is dirty I told them to change it. They charged me total of 148$ for changing 1 cabin air filter (29$labor +33.28$part) + for 0.5 h labor for inspection(72.5$) +tax and shop supplies fee(~13$). The 0.5 h was just him driving my car around and diagnosed that it might be power brake booster and quote me at 1.4k$.

5 /5 Peter Delucchi: Joe is an absolute hero and saved so much frustration. After a massively disappointing visit to Maguire Toyota, the prospect of getting the car serviced looked grim. Even though, like the dealership service center, no appointments were available for nearly a week, once Joe heard that the Check Engine light was flashing, he grabbed a tool, ran a diag, and drove the car into the service bay noting the off-timing and misfires. Turns out mice had nested under the hood and chewed through some important ignition wire. A little de-nesting, a quick wire-fix, and a suggestion of peppermint oil infused cotton balls under the hood, and the car was road-ready in under an hour. Joe, you and your service team are all right!

5 /5 Emily Dey: Excellent service. All workers were very attentive and informative. I brought my car here recommended by progressive and they went above and beyond with car care. They updated my throughout the whole process, finished it ahead of scheduled time and gave my car a complementary cleaning. They truly are awesome and I recommend their services.

5 /5 Ms. D.: I’ve been coming to Winks Body Shop for a while now, thanks to a family member’s recommendation, for oil changes and other basic maintenance. Their prices are always fair, and the staff is incredibly friendly—especially Gina! Recently, after my car was in a wreck, my insurance sent me to them for repairs, and I couldn’t be more grateful. They went above and beyond, doing an amazing job restoring my car. Their attention to detail and commitment to quality work truly stand out. If you’re looking for a trustworthy shop with great service and affordable prices, I highly recommend Winks. Thank you again!