South Street Health Services - Lockport (NY)

Elaine Farchione I have gone to Dr Pal for years, I find it hard to believe these criticisms are of the same Dr Pal. Starting with the office workers, not once have they been rude, in fact they are very caring as are the nurses and PA’s I got very sick in another state, went to ER, through out the night the ER Dr talked with Dr Pal three time figuring the best way to treat me. I came home the next day and the very next day Dr Pal had me in his office at 9 am. Sure sounds like.a Caring Dr to me. Anyone can say anything on social media true or not. The Dr cannot defend himself/herself with ethics and HIPA . I hope when people are looking for. a Physician they take into consideration, most of these reviews are disgruntled people that didn’t hear what they preferred to hear, I have recommended Dr Pal and will continue to do so. You’re in good hands!

T My daughter and son needed MRI’s. They got in fast and they were very comfortable. Tech was personable and receptionist was very knowledgeable about the insurance and copays. Helped me understand how the insurances work and explained things so I can understand. Would recommend over other sites. I’ve been to a few over the years and none of them as helpful as this co.

MJ Parlier Very impressed with everyone at this facility. Keen attention to details, thorough, and go out of their way to assist my elderly mother. My mother had a terrific experience for cataract surgery. From the staff to the doctors, I’m so glad they’ve been able to help and do such a fantastic job. Everyone has been exceptional! Thanks ever so much for helpfully explaining everything, too. My mom is hearing impaired they make sure to communicate with her clearly, plainly and with kindness. And they help me to relay correct information to my elderly parent. Fabulous care, we appreciate you!

Deb S. Today was my first visit with Dr. McGowan. Her staff were very friendly and welcoming. And I felt very good about my decision to switch to Dr. McGowan. She listened very well and was very nice.

Jessica DemMc I really like this office. Ashley and Melanie are great, they take their time with you and listen to your concerns. The office is clean and all of the staff are very friendly. The only thing I do not like is their patient portal. Unlike other patient portals, you cannot see much and it constantly logs you out while you’re trying to send a message or navigate the site.

Roy Boswell Nice handy hospital. The minute you walk in, you are greeted with friendly staff members .

Sheryl Smith Dr. Dhiman has helped me with my back pain when nobody else could. She is so knowledgeable, skilled, and professional. It is very evident that she truly cares about her patients and loves what she does. I completely trust her and know that she will go above and beyond when I need help with my back pain. I cannot recommend her enough!

Amber Wing Dr. Wands is great! She listens to you, like actually spends time with you and try’s to get to know you and understand what you’re going through before she slaps a diagnosis on you or write a script for meds. I greatly appreciate not being treated like another number even when Buffalo medical group is such a large establishment. Her office is nice and clean, great staff and it is not far away from the thruway and I’m in and out! It’s nice to know there are still great doctors out there who listen. If you’re looking for a primary doc. Definitely check her and her team out.