Rainbow Nails - albany - Albany (NY)

5 /5 K: I went in to Rainbow Nail & Spa for the first time. After looking at the mixed reviews, i can honestly say that my personal experience was great. It’s a family atmosphere; yes it may not be your typical ‘bougie’ salon, but they had the tools they needed to do the job. I think folks should give this place a chance and be open minded with the process and if a situation occurs; mistakes happen and we cannot let it ruin our day. It’s best to work together to find a solution. I should have asked the price before i made the reservation so i had to deal with the total. I paid 43 for pedicure, and 35 for manicure. The lady did nudge for me to give a tip and i felt bad if i said no so i put in 5 bucks. She did try to sell me their other services in the beginning but i kindly declined. They’re just doing what every business does, i think it’s good to support our local nail salons. Nonetheless, nails were beautiful, and the workers were very nice. Just always make sure to prepare yourself with the price no matter where you get your nails done :)

5 /5 K Ekstrom: Jenny is a true artist! I used to get my nails done here with my mom, who is no longer with us. I decided to go back to get my nails done for my sister’s wedding, and they are just as good as I remember them being. Jenny was so meticulous, and really spent a lot of time making sure all my nails were even and that they matched. I did have one nail pop off after 4 days, but I had jammed it, so it was my fault. I will absolutely be going back when I need my nails done again.

1 /5 Kristen Bishop: I am still in disbelief in how awful my experience was here. I am now stuck with damaged nails because of them until i figure out another time to govthat i dont have my baby and dont have to work. This was also my first time out treating myself to a baby free visit to the salon since having my 10 month old. I asked for a manicure with ANC, no tips, just in my natural nails. Im a mom who works 45-50 hours a week, and I do not have a maid or nanny (lol). My hands are rough right now. Dirty nails, hang nails...rough. the man filed my nails (barely), they arent shaped, or even but I didnt care I was happy to be getting my nails done! Then he starts doing the ANC base. Doesnt soak my hands, doesnt clean up my cuticles, or remove the dirt from under my nails. Nothing. So I kindly ask about this and explain the service Ive received in the past that includes these things, he says "Yes, ANC manicure". I am thinking ok maybe they do it different now? Then he starts with the color powder. I started to feel very anxious and said I was really uncomfortable with this and pointed out my cuticles, dirty nails, hair stuck to his equipment and the woman that greeted me, states in a firm less than pleasant tone that ANC is nails only. What? Then when I explain I had this before she says if I want a manicure its extra. I dont know where the miscommunication was but I was horrified at the service, the lack of empathy, and the dirty equipment/supplies. I asked him to remove the color from the 3 nails that he had just dipped in powder. I had chunks of the anc flying at me, one piece went in my eye, its flying at my face, going in my hair....it was straight out of a sitcom. Only it wasnt funny. I will never go back to this place, not even if I was offered free services. Just terrible.

1 /5 Meylie Reyes: One of my nails is already cracked and I got them done yesterday and it is all bumpy. Not worth the price I want a refund.

1 /5 Mykhalia: Worst manicure I’ve ever received. If I could give 0 stars I would. The nail tech broke all my natural nails off didn’t even clean up the excess polish. Filed my nails down til my nail bed was raw and it hurt. Left the nail salon and my nails were smudged hated the experience so much didn’t even want to go back inside to get nails fixed.