1 /5 Kristen Bishop: I am still in disbelief in how awful my experience was here. I am now stuck with damaged nails because of them until i figure out another time to govthat i dont have my baby and dont have to work. This was also my first time out treating myself to a baby free visit to the salon since having my 10 month old.
I asked for a manicure with ANC, no tips, just in my natural nails. Im a mom who works 45-50 hours a week, and I do not have a maid or nanny (lol). My hands are rough right now. Dirty nails, hang nails...rough. the man filed my nails (barely), they arent shaped, or even but I didnt care I was happy to be getting my nails done! Then he starts doing the ANC base. Doesnt soak my hands, doesnt clean up my cuticles, or remove the dirt from under my nails. Nothing. So I kindly ask about this and explain the service Ive received in the past that includes these things, he says "Yes, ANC manicure". I am thinking ok maybe they do it different now? Then he starts with the color powder. I started to feel very anxious and said I was really uncomfortable with this and pointed out my cuticles, dirty nails, hair stuck to his equipment and the woman that greeted me, states in a firm less than pleasant tone that ANC is nails only. What? Then when I explain I had this before she says if I want a manicure its extra. I dont know where the miscommunication was but I was horrified at the service, the lack of empathy, and the dirty equipment/supplies. I asked him to remove the color from the 3 nails that he had just dipped in powder. I had chunks of the anc flying at me, one piece went in my eye, its flying at my face, going in my hair....it was straight out of a sitcom. Only it wasnt funny.
I will never go back to this place, not even if I was offered free services. Just terrible.
