Pattersons Service Station of Lansing - Lansing (NY)

Chiraag Bhadana Came here for getting my first service last month for a simple oil change, tire rotation and some minor fender bender fixes - and while was initially put off by some miscommunication on my vehicles parts (I was called in and told everything was there and the right parts weren’t which was inconvenient for me), Bobby put all that to bed and kept in clear and constant communication with me in terms of when the parts would arrive. He also offered to pick up / drop my vehicle off during a regular work day which was of great help. Bobby exemplifies what customer service is all about and has gained a lifetime customer - will be taking my Subaru here for service for years to come (as long as Bobby is around :))

Johnny Kingsboro Can’t say enough good things about this shop and the folks that work here. Tim went above and beyond to get me in a good place. Not to mention he gave me the best price I could find anywhere. Super knowledgeable guy and a get it done attitude. I’m telling all my friends in Ithaca… this is the place to get work done. Thank you Monro and thank you TIM!

Ben Bassett These guys have been consistently good. At my old job we took our work vehicles to Goodyear in Syracuse, and they were also good. Goodyear 6 month financing lets you space out payments. Ive gone to the Ithaca location several times, and they seem about as honest as big company mechanics can be. Not saying theyre perfect, but overall a positive experience

Devyn Barry Always been treated well, fairly, the work is done on schedule, they work on my old dirty banged up Volvo, and they even help me with dumb questions I have on the phone. Knowledgeable, friendly, experienced mechanics. They dont try to upcharge you for extra work, but will tell you what your car needs. Thankful to have these guys around to trust with my vehicle. Have been a customer for nearly 10 years and will continue to be for life at this rate (as long as I own a Volvo).

Jeremy Kraus My family has been going to Rich for over 20 years. He is the most honest and seasoned mechanic I know. I recently took down a motor he diagnosed and he is refinishing the head for me.

M Kay While on vacation our family SUV died. The mechanic arrived quickly, did testing and diagnostics, and was able to resolve our problem (dead battery), and got us back up and running in no time! I would highly recommend his services to anyone with car issues.

Joseph Samosky Our car had a major brake failure while we were on vacation in Ithaca and were extremely grateful to John and his team for their fast, professional service. He was able to schedule us quickly (next day) and we were back on track for exploring the area and driving 300+ miles home. We also had a slow leak in a tire which John fixed and didnt charge us. A great guy and a great shop -- were very glad we found them and recommend them highly.

Mary Williams We were only in town for a short time and needed brakes on our RV. They took us in and did a really professional job not only on our brakes but a full chassis inspection. Larry is the nicest guy in the world! We highly recommend this business. Thanks.

Abby They recently changed oil, rotated tires, checked brakes, etc, but in the past they’ve changed out my battery & installed new tires. I find this crew to be great to work with. Knowledgeable, professional staff, great service, good prices. I will continue to use them.