Lasting Impressions - Albany (NY)

5 /5 Meghan Patterson: Haven’t been to the dentist in several years and I felt very well taken care of and at ease during my appointment. Everyone was very friendly and explained what was going on to me which I appreciated.

5 /5 Yulie Carrazana-Markman: I had the pleasure to have Dr. Rose take care of my needs. She was sweet, informative, and gentle. I was amazed by how nice and professional everyone was at the office. I am sure I found the perfect dentist for me!

5 /5 Donna M Rogers: I entered with hesitation on anticipated outcomes and left with confidence that Dr. P recommendations and explanation gives me hope! Entire staff from initial contact to welcoming to checking out displays professionalism and respect. Well done!

5 /5 Brian Cardona: Always a good experience at lasting impressions. Only negative is that they don’t participate with insurance so I’m always paying out of pocket. My hygienist was fantastic I think her name is Nicole.

1 /5 Susan Weidman: My rating reflects my experience with the front office staff only. Being a patient here for approximately 15+ years and using the same insurance for the last 8 years, I was shocked when I was told upon arrival, they could not confirm my coverage (same as the past 8 years) and I would need to pay out of pocket. While waiting to be seen, contacted my insurance who stated I was covered, I told the staff, they did not care and said I would have to pay and, as a courtesy, they would submit it for me and if I had coverage I would be reimbursed. Maybe they should have informed me of this when they called to confirm appointment and this could have been resolved or I could have found a dental office willing to make a simple phone call to confirm coverage.