Junction Dental Care - Corona (NY)

1 /5 Leonella Camacho Mora: I had the opportunity to visit this dental office twice, both with my husband and my daughter Cecilia. However, today my experience was very negative. First, I was told that children are not allowed, although I was never informed of this before, and I didn’t see any sign during my previous visits. Additionally, I was told I made a mistake when writing the names on the registration form, but no one explained that I needed to flip the page. I believe it’s the receptionist’s responsibility to ensure the form is completed correctly and to provide clear instructions. Even though I arrived on time for my appointment, I had to leave because I wasn’t allowed to stay with my daughter, which was very frustrating. To top it off, I was informed that I had to pay a cancellation fee, which wasn’t fair since the situation wasn’t made clear from the start. Because of all of this, I’ve decided not to return to this office.

1 /5 Michelle S: Extremely disappointed with this medical office. My elderly grandparents, who are in their 90s, specifically called to ask if this place is wheelchair accessible, in which they assured them that it was. Upon arriving, they discovered that this office was NOT wheelchair accessible and had 23 steps to get to the second floor. When they called to ask how they were expected to climb up these stairs to get to the office, the receptionist just told them to try and do it slowly. Ridiculous. My grandparents have had multiple surgeries and have bad mobility/pain. They can barely leave their apartment; even making the trip to the office in itself was a painful struggle. In the end, they wasted time, money for the car service, and unnecessary physical effort. Reading other reviews it seems that this place has a track record of poor communication and blatantly lying to patients. I would avoid this place, especially if you are elderly or have mobility issues.

1 /5 Jose Cassia: I wasn’t the patient, just witness to a rude front desk staff. especially to clients who’s first language isn’t English. From reading the other reviews for this location, not hard to see the common denominator being desk staff attitude.

1 /5 Elizabeth Tufino: I am over 18, so my old dentist couldn’t attend me anymore so I came here looking for a new dentist. Made an appointment, stopped by in January and they told me i needed a tooth filling because apparently they found 2 cavities (first time ever, so I had no clue what the procedure of that was). The day of the appointment, I was told rudely that I couldn’t bring a companion (it was my mom!). And another thing, I don’t do well in the dentist, I get very nervous. The doctor was very rude and condescending and called me childish. If you’re going to be in this field as a nurse, doctor, dentist, surgeon, etc., you’re supposed to know how to keep your patient calm and be patient. Fast forward until April, my filling hurts and I can’t eat on one side. I still feel like I didn’t need a filling because they’re money hungry. I should’ve listened to my gut and had gone to get a second opinion because I still think that I didnt have a cavity, even if it cost me.

1 /5 Raymond Shih: I am appalled by the experience my 90-year-old disabled grandparents had at this dental practice. Before their appointment, the office assured us there was an accessible entrance suitable for their wheelchairs. However, upon arrival, we were horrified to find 23 physical steps—a blatant and cruel misrepresentation. This was not just inconvenient; it was dangerous and humiliating for elderly patients who trusted this offices word. To make matters worse, the staff was incredibly rude and dismissive when confronted about the situation. They seemed entirely unconcerned about the unnecessary hardship they caused, and their attitude demonstrated a shocking lack of compassion or accountability. Its clear this practice has no regard for accessibility, honesty, or the well-being of its patients. Misleading vulnerable individuals into arriving at an inaccessible location is both unethical and irresponsible. I strongly urge anyone, particularly those with accessibility needs, to avoid this practice at all costs.