Professional Dental Care, P.C. - Jackson Heights (NY)

1 /5 Sharon Guzman: Was excited to visit this place because of the good reviews. They had me waiting over an hour and eventually I had to leave because I didn’t expect to be at the dentist all day and had prior engagements with my child. The lack of accommodations to notify people coming in that they’re backed up by an hour is ridiculous and shows no consideration to their clients or their time. They put me on hold for over 5 minutes once in the day time once in the evening and never took me off hold so I’d have to hang up up call back and then they would help me immediately. Meaning they forgot they placed me on hold and never took me off twice.

1 /5 JULIE: I wouldnt recommend this dentist simply because of the front desk staff. They are discriminatory. They try to double dip and charge insurance and the patient. Their behavior is extremely unprofessional. This office needs a new front desk staff. I see the dentist getting reported to the consumer and dental board because of this incompetent staff. Its truly a shame that people still behave this way in a professional setting thinking there wont be repercussions. Toying with consumers health is not to be taken lightly.

5 /5 Nina Kapitanova: Best place best or I can say top doctor dentist. I had experience top doctors in Manhattan but his office in Queens and his best all of them good price good quality good people help him. I am very very happy and I I want you to be happy, save your thousands And have a good quality of job. This is true statement my name Nina Kapitanova 100% he is number one doctor thank you.

5 /5 Abu Sarjiar: The BEST! the Best dental experience of my entire life, made this location my permanent dentist and Im not someone who has ever been consistent with going to the dentist, I hated it but this place completely changed my mind on what a dental experience should be Hands of an angel that lady (I almost proposed) friendly courteous staff, doctor was knowledgeable and attentive too I cant say enough good things to adequately convey just how pleased I am Amazing job!

1 /5 Yelan Lee: Terrible service and dental work. Had to get 2 root surgery procedures which both got infected. Each tooth took about 4 visits, each visit taking about an hour wait (30-1.5 hr) consistently. Long wait times even after being called as dentists are tending to multiple patients at a time. Asked for my dental records so I can refer to my procedure that required 2 root canal retreatments. Long wait times on hold (up to 30 minutes). After handing in the signed document, they had not reached out to me in over a month. When I called them back, it sounded as though they have completely failed to see my email for a month and have not even mailed my records, which they addressed and claimed to send it. Another 3 weeks later, I still have not received it and called again. Lady at reception claimed that it has been sent a week ago but I have still not received it. Reception has been consistently blatantly unapologetic for terrible service. No one has recognized or admitted their negligence for 2 failed procedures and has offered no support in getting the problem resolved. Resolving any issue causes a lot of frustration due to long wait times, miscommunication, and rudeness.