James J. Peters Department of Veterans Affairs Medical Center - Bronx (NY)

Justin Lawrence This place is terrible. I was a patient here, and being held in this facility did nothing to help my mental health—in fact, it made things worse. When admitted, they made me sign documents without explaining what I was signing, taking advantage of people who are not in the right state of mind. Earlier this month, I hit an extreme low where I no longer saw the point in life. A friend called EMS, and I was brought here. Upon arrival, they took everything from me—my phone, wallet, and clothes—leaving me with nothing but my underwear. The staff was unhelpful and uncommunicative. The nurses never gave straight answers, constantly lying about when the doctor would see me. They would say "five minutes," but the doctor would either take much longer or never show up at all. The facility itself is isolating—there are no clocks or windows, so you have no sense of time, which only worsens your mental state. At one point, I reached a breaking point, and it took nine security guards to restrain me. One particular guard was especially rude and condescending; she should not be allowed to work with patients. To make matters worse, they don’t allow visitors. If your loved ones try to visit, they will be turned away, cutting you off from any outside support. Do not bring your struggling loved ones here. The staff does not care about the mentally ill, and this facility will only worsen their condition.

Gabriel Smart-Abbey Very efficient and dedicated personnel. From the front desk to meeting the doctor, excellent care and attention was given specifically to my case. The doctor who saw me was very attentive and willing to make sure she got her diagnosis right. Thanks to all the staff at the Westchester Avenue location. I’m grateful.

Amari Jeremiah Hilton NURSE NICOLE!!!!! ❤️❤️ Nurse Nicole kept her area of the ER running for over 11 hours. She was so courteous, thoughtful, professional, and eager to help. Yes, the wait time was long but it’s the city! However, Nurse Nicole attended to her patients with the same energy for her entire shift. I’m inspired by her kindness, knowledge, and hospitality. Man, she was there in corners getting patients blood and shifting through tight spaces nonstop. Also, the medical team was phenomenal!! Im captivated by their process of moving patients throughout the ER Dept. Shout out to the Transport Team!!!!! Not forgetting LPN Duaj(wrong spelling) who was working overtime doing MRIs. RN Shanice Thompson, thank you for being part of the medical/care team!!

Third Eye Throwbacks Dr. Soliman and his staff are extremely kind and professional. I have brought all of my animals here to be cared for. They have been there to help a furry family member pass on and been there to welcome new members. From me and my family, thank you for what you do.

Carolina Patricio That clinic is very good

Tashima I am a 51 yr old woman with quite a few physical and mental health issues.i also have very bad anxiety and trust issues. This was my very first time going to an URGENT Care clinic. I give a 5 star rating across the board, Beginning with upon entering the office, there was patience, compassion, understanding, helpful with enrollment, & efficiency. MY time there couldnt have been an hour at best. 15 minutes upon intake, 15 minutes waiting to be seen &10 -15 minutes with the doctor. I will recommend to my friends and family to be seen here. I myself will come back if needed. Thank you NAO.

Leesa O MUST READ!! IF YOU HAVE A CHILD BELOW THE AGE OF 18YO, DO NOT! TAKE THEM TO LINCOLN HOSPITAL. They have no pediatric psych department for children. When you get there, they ask you whats wrong, depending on how bad your child is going through something, they drug them and or strap them down and leave them in the back. These children sit or lay in an open, but isolated area in the back with no doctor or therapist to talk to for days. Other than a Psych doctor coming in around 9-10am to call their name and ask, "Do you feel like hurting yourself or others"?. If they say no, they go home. But God forbid they say yes or you allow them to be admitted. Then they will be trapped there for days on end with nothing to do or anyone to talk to, no diagnosis or actual mental health treatment because the whole time you will be "waiting for a bed" at another hospital that actually see pediatric psych patients. They wont discharge your child for you to take them to another hospital yourself because they were marked for admission and cant leave unless by them in an ambulance to go to the other hospital. "According to their policy " While there they use coercion, threats of calling ACS or you getting thrown out, bullying and intimidation tactics to keep you your child there and to keep you from refusing drugs for your child or leaving with your child, when they do nothing to help them. It really breaks my heart to know children are being treated like that. There would be 0 stars, but the one star could be for some of the good nurses that are there. *Photo of little room in back where psych children stay.

Esthepany Francisco Waiting is very short and the doctor is always ready to listen and help so the resolving any issues you may encounter. You’re usually in and out right away. So definitely a community staple

Maya Jenkins Dr. Kareem, Dr. Sytner, Angel, and all the nurses that have cared for my father over the years are PHENOMENAL. They are absolutely amazing and kind, they treat my father with a ton of respect and care. Best VA Hospital ever. The social workers are amazing too… Manny has helped us tremendously.