J & L Auto Services - Utica (NY)

Sars S Frank got me in the same day for an overdue inspection. I needed all new tires since mine were bald. He has the best prices around here. Super honest, and reliable.

Darryl Miller Was a nice guy. Took $175 in one dollar bills with a smile to get my friends truck out of impound

Peter Testa Leaving the review for my father. The best in town as he says. Refinished our 2010 BMW M5 wheels to factory silver and did a great job on additional body/paint issues. Thanks for the excellent work.

Denise Vitiello They really go the extra mile. Loved getting a video so that I was able to see the wear and tear on my tires and brakes. Back in the day, you just trusted- and wasnt always trustworthy. By seeing this- it was obvious that the repairs/replacement parts I needed were actually truly necessary. All staff is just so pleasant and smiling and helpful. I even was able to work while I waited for my service to be complete and had coffee and all the proper outlets and USB ports for phone charging etc. THANK YOU!

Deborah Griffin Precision collision repaired our daughter’s vehicle and the workmanship was superb. The vehicle had extensive front end damage and was restored to show room reality. Extremely easy to work with and helped us every step with the insurance company and adjuster / highly recommend / 10/10 - couldn’t ask for any better

Raymond Risucci Edit: I wasnt confused, I clearly understood what was said. Mike called me yesterday and asked if i was coming in to pick up my car if not he would have it towed. First sentence. No prior conversation or warning. I brought the car there last week for a repair estimate $7k, the quote took them a couple days no big deal. I left The car there for a few additional days while waiting for the insurance company to give them the go ahead to fix it. We are talking Thursday to Tuesday. It’s wild to think this employees first response is to threaten a client of the business. It just shows poor management and no leadership at that business. Apparently Mike is the manager so it’s obvious there will be no correction to his unprofessional behavior. I bought my last 3 vehicles at dons ford, never again.

Mo W Pat was my service provider & he did a wonderful job fixing & inspecting my car. I needed a new wheel bearing & a few other things done. Not only was the service great, but its also quick. These guys know what theyre doing!

Kris Mather I am extremely happy with the work done for me on my car. The folks at Beacon took great care with her and she is gorgeous! Frank was professional and took care of the insurance claim and paperwork and even picked up and dropped off my car. Excellent customer service and I highly recommend! Thank you so much. My Bella is show quality!

Marla Pugh *THIS REVIEW NO LONGER VALID. BUSINESS UNDER NEW OWNERSHIP. DISREGARD ANY COMMENTS OR REVIEWS PAST 2019* John from J & L is not only the most trustworthy mechanic that this city has but one of the most caring guys in our community. This is not just his business and I have never been treated less than family. They keep their customers in the fronts of their minds with every problem that comes to them. Its nice to have someone you can trust working on your vehicle.

Timothy Barnes Personally, I was highly impressed with the service I received. Their team was respectful, courteous, and transparent. What more can one reasonably expect? My vehicle received two services: detailing and replacement of tail lights. I was satisfied with both outcomes. Visiting the Maserati dealership in Rochester would likely have resulted in higher costs.