1 /5 Stephanie C.: Overall my experience here was not the best. I went in for an appointment for gel-x nails on Wednesday 04/24. I already knew what design I wanted done so when asked about colors/shape/etc. I showed them the picture of what I wanted done. They told me it was too complicated so they would try but couldnāt promise it would be good , personally I appreciated the honesty from the nail tech. I had other inspiration pictures on my phone for nail sets so I asked if they could do something else that would b simpler , the picture below shows the white abstract French nail design I wanted.
The nail tech told me that would be fine, it was much simpler and she could do it. So I proceeded to get my nails done. However halfway through the service she starts telling me that she was going to do something else on my nails that would in her words ābe betterā and similar . I told her again that I really wanted the design I showed and she told me she would do the design she wanted to do first because the 2nd picture I showed her was still too complicated. And that if I really didnāt like it then she would try to do what I requested. This was all said with an annoyed attitude from her.
At this point I started getting frustrated because I donāt understand why she would say she could do the design only for her to change her mind halfway through. Throughout the rest of the service she continued to make comments about how what she was gonna do would be better , even making comments that the design I chose would not look good because of shape of my nails. This also took up much longer than expected time-wise , she ended up doing a very simple thin French on me. At this point I just accepted it even though it was no where close to what I wanted because I was short on time and really needed my nails done. It also looked decent, it wasnāt what I wanted at all but it looked decent.
However today is 04/28 and on at least four nails the paint has begun to chip. Which makes the situation even more frustrating. I was willing to let my bad experience slide , but there is absolutely no reason as to why my nails should be chipping 4 days after I got them done. I wouldāve been fine with not getting the design I wanted if the quality of the nails would have been good but clearly it wasnāt.
