2 /5 Christian Rovou: They dont seem to have the level of knowledge and expertise I expect from fhe prices they charge.
1. I got a new car and it didnt have a front plate bracket because it was from a different state. I ask them if they could find a way to attach it. They acted like I had asked them for a custom engine. They didnt want to mess up my new car, etc.... and told me to take it to the dealer (and get charged up the ass???) if you cant take care of this job, what can you do?
2. They failed my inspection for a reason that was INVALID. Back window tint. The DMV website CLEARLY states that back windows can have ANY amount of tint, as long as you have two sideview mirrors (which every vehicle today does).
I brought it to another mechanic the next day who ordered a front plate bracket for my car, installed it, and passed my inspection after assuring me that I DID in fact understand the DMVs verbiage on NYS tint law; my back windows were indeed legal.
Essentially they not only completely wasted my time, but I almost almost attempted to remove the tint myself because I was close to inspection expiration and needed to leave town. I was scrambling at first because of their inaccuracies.
There also was after another previous occasion where they failed to install new wipers I requested on my old car, but didnt forget to charge me for them— in their defense they took care of it after I went back a few days later.
But looking at the totality of the evidence now, this place isnt a trustworthy garage to bring your vehicle. Mechanics arent cheap and the service I received was underwhelming to say the least.


