Toms Body Shop & Auto Sales - Auburn (NY)

Mike Thurston Super happy with the work done here. The staff was super friendly and very personable. So glad I took my Expedition here after hitting a deer.

Matthew Derby John the owner is a fantastic person and a great body man and fabricator he is awesome with fiberglass and paint and auto repairs in boat repairs is capable of great things and if you have any vehicle needs call repair he is Your gran

Nicole Gabriel Noticed my muffler sounded slightly louder .Called today and they were able to get me right in. They looked at it and told me my muffler flange had rotted and it had no bolt. They said it was a simple fix. They had it fixed within a hour . It cost me less than $100 totalfor parts and labor. Im happy with it so far. If it gives me any problems will update my review. Everyone was very courteous and nice...... Update Had another issue with my car. I had a good experience with this place last time so I called them back up. They were able to fix my vehicle and did it quickly and efficiently. The man who works here Craig went above and beyond to help. More places need employees like him. Will definitely be back ( hopefully not any time soon). I added a star to my review because of Craigs awesome customer service skills. I highly recommend this place.

Shayne S Called to get an estimate on a subwoofer and amp installation on my S4 and Bobby fit me in the same day. Less than half the price for any local audio installation estimate I got. Friendly and quick service. 10/10 would go here again for any audio installation!

Ken Murphy Ive been using Mavis for years. Stopped in after taking a gash in the sidewall of one my tires. Checked the status of my roadside protection and had me back out the door with a replacement mounted and balanced in about 15 minutes. The service here is excellent.

Maxmillian D. Had to get three recall notices from Subaru for my 2018 Impreza taken care of and I was not looking forward to it. Frankly, I was expecting the dreaded, you also need this, that and the other. Well, from my initial conversations with Nichole at the service counter, to the young woman dropping me off and then Nichole calling me only a couple hours later to tell me everything was done, I was pleasantly surprised and the service/customer service was excellent. I received a comprehensive vehicle inspection report and both recommendations (tires and cabin air filter) were honest and accurate. I must confess that I was armed with a first opinion from a personally known mechanic, that I trust for his honesty and integrity, before I took the car in for the recalls. Unfortunately, I dont know the name of the Fox Subaru technician who performed the service/inspection, but THANK YOU. Well done to both you and Nichole. Your performance reflects extremely well on yourselves and Fox Subaru service.

Isiah Jackson The grooms are very nice people, especially Trevor.

James Bristow Had a burnt valve in my Merc Sable and Jim put in the hours and got it done right the first time. Its almost been a year and the cars still running great with no ce light. I highly recommend One Way for quality repairs to keep you headed down the road.

Deborah Mitchell Matt worked with me on a problem with ordering tires and it was a doozy!!! He never got upset and even stored tires and rims at the shop for me and helped me return the ones that were sent in error. He really goes the extra mile for his customers. We appreciate him and his team!

Beth Miller The customer service rep was courteous, respectful and communicated clearly what repairs were necessary for my car to pass inspection. The waiting area was clean and comfortable. A restroom was available, as was coffee. Service was prompt and efficient.