FF Thompson Hospital - Canandaigua (NY)

1 /5 Taylor Worner: If I could give this a negative score I would. Not only was the birthing center horrific.. Because my nurses acted like I was annoying, and they would rather have something better to do than help me deliver my baby, They also pumped him with vaccines before I even got my child back When he came out. Fast-forward to Me going to Thompson pediatrics… My doctor was barely available. Dr. Campbell was my son’s doctor. Every single visit the past 5-6 times I’ve had to go. They wanted to give my son two or three vaccines under the age of one. They came to a point where he had gotten a cold after getting the first Few rounds so I asked them not to vaccinate him that time as every time he goes, he would get sick from the vaccination. I got weirded out, pulled my medical file and saw that I did not have nearly as many vaccinations at this age in the 90s. I went back for a regular visit not only did they not tell me that I would be in internal medicine instead of pediatrics For my nine month old baby, but when I got there, they refused to talk to me about any thing other than another vaccine. They wouldn’t even prescribe my son vitamin D. The nurse that came in and kept repeating the same thing over and over again Like she was desperate for me to get another vaccine for him she said the visit was over and she wasn’t willing to talk about anything else.. Caused me stress and humiliation On top of my son being in a negative space, and having to get him up and ready at 7 in the morning. Now I am not an anti-VAX mother whatsoever… However, I have researched a lot of of these vaccines and do not want my son going to the doctor just for them To be a jab happy. If you have the opportunity to avoid Thompson I would do so go to strong!!! Even if there’s a health crisis there as well these people do not care about your children, They do not care about you. Whether they’re overworked or seeking a big paycheck from the vaccines. It is disgusting. Sorry for the long Review… My grandfather I also care for has been in And out of the hospital due to sepsis… This hospital released my grandfather, without telling anybody, knowing that he has dementia And he walked around the hospital for eight hours Without anybody knowing. If this doesn’t give you an idea to go somewhere else I don’t know what will. Now I have to find another doctor, and we have to go 2 hours out of our way for medical care!

5 /5 Lori Downey: We had the most excellent experience last night for my 83 yr old mother! From the moment we walked in.... Eric doing the EKG to the nurses grace and Ellie, to the resident, x-ray techs, and CT tech.... The registration lady....just everyone was absolutely amazing! Thank you for treating my mother with such excellence!

5 /5 Susan Bielat: I received excellent treatment in the Surgical Care Unit during my recent visit. In particular, though, I would like to commend Amy, who was not only attentive and helpful, but also delightful to talk with, both before and after my surgery. She is a true gem! UR Thompson is fortunate to have such caring individuals on their staff.

1 /5 Jeannie Lay: I have terrible stories in regards to this hospital that span decades. However, I was unlucky enough to have a bulged disc in my back in April. The ambulance took me to Thompson. Shockingly enough, my visit started out great. Immediately in the ED room, the doctor in to see me in 5 minutes or so. They gave me pain meds. I had a MRI. Noting significant enough to be admitted. My visit was good, until they wanted me to leave. My boyfriend left to swap vehicles as I was told I would be discharged in an hour or so. Apparently they changed their mind, because 20 minutes later they were putting me in a wheel chair and sending me out to the entrance to the waiting room although my ride was 30 minutes away. This probably would also have been fine if I did not start projectile vomiting as soon as I got into the wheel chair. They pushed me past the nurses desk while I was vomiting. They pushed me through the waiting room while I was vomiting. They left me in the little foyer of the waiting room by myself while I waited a half hour for my ride to arrive. The administrator behind the admissions desk looked out at me at one point while I was vomiting. She kept on sitting there though. I received no help from anyone. There I sat in the entry way completely high on Dilauded and violently ill with my purse set on my knee where the orderly left it and in an unlocked wheel chair while I vomited. I am talking severely vomiting. Not spitting up, not nauseous. Projectile vomiting into a little pink basin. Luckily I was too sick to try to get up. I did not fall out of the chair. However, I did call and put in a complaint which they "looked into". I told the woman on the phone that I did not anything from them, but rather I had hoped that my complaint would be a learning opportunity. I know that there are cameras everywhere in the ED. I asked for them to be pulled and viewed. It took a couple of months, but I just got my response back and it does not sit well with me. They basically broomed me. Now I am wishing that I had complained to the Board of Health as I was told to do by many people in health care. I am a relatively healthy 53 year old. Be sure if you end up at this ED with a loved one, that someone is there to advocate for them until you leave. There is no one there to care about your well being. Even though this hospital has been taken over by the U of R, they are still the same substandard ED that they have always been.

5 /5 Peter Mcniece: Love the people in blood lab!Always polite and friendly! And the gentleman at the main entrance great person .Plus and importantly they kept me ALIVE when I came walking in having a heart attack!! ❤️ Very great full !!