Canandaigua VA Medical Center - Canandaigua (NY)

4 /5 Bryan M: Update: while their audiology dept did lose my hearing test proving my hearing loss I do have to admit that has been overshadowed by the drastic change I have experienced here. It used to be a rundown facility with intatentive care less staff. Now the care facilities actually feel like a modern hospital with staff that are proactive in helping with medical needs. I feel so much better about coming here than I had in the past.

3 /5 Laura Cataldo: Good service for my Dad. Icy temperatures inside though, and what happened to the beautiful historical building? Everywhere we went, the inside was modernized. Respect our history and remember the elderly need to stay warm. Their skin is thinner and circulation poorer.

1 /5 maxwell lucchesi: Absolutely awful pharmacy service. The PA even spoke to the pharmacist and said they never received anything. Every time they make things difficult almost impossible. Now I have to be reimbursed for medicine and sent somewhere else because the Canandaigua va pharmacy does not know how to do their job. So upsetting it’s hard to put into words. We trekked all over town to get my medicine for Covid and all they said is you could file to be reimbursed

3 /5 Michael Roach: 2014 All the Staff seem Genuine, Polite, Professional, and Experienced. Very Happy. 2022 Staff has been slashed. Takes over 2 months to get certain results now. Many of my favorite staff have burned out and left. What friends I have that still work here say there has been a lot of staff cuts and new negative changes from administration causing all the problems. I am seriously thinking about dumping them. However, the problem is defiantly not caused by the front line people trying to take care of me. I have never felt like my team did not care about me or wasnt trying to do everything they could for me. Its more of a money/policy issue.

5 /5 Ron Morales: My life was saved at the Canandaigua Veterans Administration Hospital in 1991. Thirty plus years without a drink. The town itself is a great community for those getting sober. I had my last beer sitting in front of that column on the right. Thank You.