Family Health NP Immediate Care - Ontario (NY)

1 /5 colby the lego man: I have been getting my dot med card cert done here for a long time never had any problems. My last one I did she told me I had to do a couple extra things to get it and she would sign off. I go and do everything she wants and then does not even have the curtesy to tell me her self that she wont pass it. Even after she told me she would . This is my life they are playing with and cant even make up there minds when helping someone.

5 /5 Karen Shughart: Very impressed. From the time you enter the office, you have a good feeling. The front desk staff were welcoming and kind, and the waiting room quiet and calm. The nurses I saw were incredibly empathetic, thorough and reassuring, and they listened to me. My medical issue was dealt with professionally. I would recommend this place to others.

5 /5 Kathryn Jozwiak-Henrie: I decided to give Family Heath NP Immediate Care a try after my primary physicians office could not get me for a couple of days. I am impressed with how fast they got me in and out ( about 20 mins total) with a prescription sent to my pharmacy. I also had my grandkids with me ages 2 & 4, and they took the time with the kids, talking and telling them what they are doing. When I got to the pharmacy, they said they didnt get the script, so I called back to FMNPIC and they immediately called the pharmacy and got the issue resolved. Then they called me to ask if everything was straighten out and that I have my script. Above and beyond. I will make this my go to for urgent care.

1 /5 Ronn DeGeorge: Have had to use this immediate care a couple times for our kid. Each time there have been billing issues. Everyone in the office claims that they are not in charge of billing, and pass the buck. Always corporates (Rockland Urgent Care) fault. It got so bad, and unresolved, had to file disputes with credit card (Citi) and they said they have had numerous issues with this merchant and immediately resolved my dispute when told the incorrect amount was billed. Would recommend going elsewhere, or triple checking billing/insurance submitted amount. Either run by incompetent people or running some sort of scam...its unfortunate as the medical staff are helpful, but the back office is horrible.

5 /5 Juliana Quinones: Lets just say that this is possibly the best Urgent Care that I have ever been to. Each time that I have went in, the Receptionists were extremely kind, helpful, and patient. Along with the receptionists, the nurses and all of the providers were the ABSOLUTE BEST! They helped me with everything that was going on. They are quick, efficient and make sure they do everything they physically can to make sure you get out happy and feeling better. I HIGHLY recommend you come here for all your urgent care needs. Let me just say this as well, I have read the reviews and do not believe one word of the negative reviews. I have seen how rude some of the patients have been to all of the providers... and I cant believe it! Lets just say if you are looking to be seen so you can feel better, dont be rude to the people who are trying to help you! Its common courtesy.