Ferris Hills At West Lake - Canandaigua (NY)

Christina Luciano They went above and beyond with my father! The women are so nice here, and have so much patience. My dad stayed here for about two weeks to rehab his leg since he got surgery. He is doing so much better. It is very clean as well, the food honestly isnt bad as well. The staff is really caring. Thank you Jenn, Tina, Wendy, and Amber. Thanks so much!

Chris Welch Dr Ronald Marino is the best doctor I have ever had here. He sits down and explains everything in detail. Its hard to find a doctor like him that actually cares about your health. He is very intelligent I was very impressed with the care I received today. His intake nurse was very kind when I arrived and so was the lady that rescheduled my appointment when I was leaving. Internal medicine Dr Marino I highly recommend. 1 more thing the receptionist on my exit asked me if I wanted her to set up the ortho appointment for me she did. Very awesome ty.

Wendy Rex This Doctor actually listens and cares. I drive from Canandaigua to see her, rather than Botox someone who doesn’t listen .

Ron Morales My life was saved at the Canandaigua Veterans Administration Hospital in 1991. Thirty plus years without a drink. The town itself is a great community for those getting sober. I had my last beer sitting in front of that column on the right. Thank You.

natessa osmen Ive been to WellNow UC in Geneva, N.Y multiple times throughout the past years and I always get professional treatment usually in a decent timely manner. Some days are just busier than others as we should all expect. Yesterday, Sunday 12/15/24 I brought my daughter in for an earache that I was able to schedule an early morning appointment for the night before online. We were in and out and the staff was amazing & treated my daughter so nice. From the receptionist to the nurse Megan who took her time with my daughter and gave her some extra attention. To Rachel who was the PA came in and did her assessment quick & made us feel comfortable . When we were leaving, my daughter was literally smiling, saying they were the best! I dont usually leave reviews but felt this should be shared as I know people usually only give reviews when theyre dissatisfied. Couldnt have asked for a better experience there.

Kyle Joslin I just had a horrible experience with Dr. Raymond Thomass office. I was referred here by my hematologist. The first time I called December 2nd, I spoke with Karen she advised me I missed an appointment in 2017 which I apologized for told me her office manager would have to make a decision and call me back within 24 hours. Karen wasnt pleasant to speak with. I called again today, Decmber 4th, and spoke with Mary, seeking an update on the decision whether I could be seen by Dr. Thomas. I apologized again to Mary for my mistake 8 years ago at 23 years old. Mary said, and I quote, "Like anything is different now that youre in your 30s". Dr. Thomas are you aware of the rudeness of your office staff holding grudges from 2017.

Brianna Taylor Cassandra is the absolute sweetest. Very nice, understanding and made sure I was comfortable the ENTIRE time. The first appointment I had they decided to r/s but only due to a death in my family, told me to be with family instead. Which was very thoughtful and nice. She went out of her way that day to explain everything, and today did the same. Walked me through what we’d do and was just super nice and caring. It’s really rare to get nice nurses, doctors, so to have someone as nice as her was very refreshing. Hannah was also there and was very nice as well. They both made sure I was comfy and that I was good the entire time and constantly checking in making sure I was good. Def would recommend:)

Colleen Scott Great team. Really listened and didnt just brush off my symptoms.