DeLuca Plastic Surgery - Albany (NY)

5 /5 GsXrHann: I give Delcua a 10/10 recommendation. i had a procedure done on my face to remove 2 moles that i had the biggest insecurities with. I called, made an apt, a week later got them removed, today, i had gotten the stitches removed and now it’s healing time. i am so grateful for deluca and giving me a chance to appreciate myself the way i see myself now. will be coming back soon!

1 /5 L A: I saw Dr. Deluca on 10/16 to get a suspicious mole removed. He was very nice and the procedure went well. I was told no news is good news and they would call if the labs came back with any concern. Fast forward to 11/14, I decided to call the office to double-check the status. Come to find out the mole was positive for squamous cell carcinoma and Dr. Delucas office had this information since 10/21. The nurse who called me said " the Dr. was out of the office for a couple of weeks," as an explanation of why no one had called me. 25 days passed between when they received the pathology until I called to double-check the results. How much time would have passed had I not called? I have been in the healthcare field for 20 years, I do understand mistakes happen. I truly hope this office takes this as an eye-opening learning experience and implements protocols that will prevent this from happening in the future. I am lucky that the mole I had removed will likely not turn into anything, but what if that wasnt the case? Please do a root-cause analysis and update your back office procedures. It could save a life.

5 /5 Alexa Fatum: My whole Deluca Plastics experience was absolutely amazing!! I had never had anything done and so nervous for the consultation but Dr. Tauber made it so stress free. Lori was so sweet and helpful with scheduling and questions. Everyone at the office was so nice it just felt like a pleasant place. As for the actual procedure, everything went great and I couldn’t be happier with the outcome. I feel amazing and would totally recommend Deluca Plastics and specifically Dr.Tauber!

1 /5 Sandra Glastetter: I was not very happy at all. I had a face-lift which went well but than the eyelids looked almost exactly the same. When I asked about it he said I than needed a brow lift, ok why wasnt that brought up at the consultation...... I dont have a huge amount of money and this cost me about fifteen thousand for the procedure and then small things that I had after, which were a waste of money. Im hoping Jeffrey, Rockmore in Latham will do better, we shall see. Trying to fix up what wasnt done for fourteen thousand dollars. Dr. Tauber I had, it sounds like Dr. Deluca may have done better. I am quite disappointed with the way I was treated. I feel awful about the way I look and no one really spoke to me when I was there for the 5 hour surgery. They talked to each other the whole time cause it was a wide awake surgery, thats why I went. Pretty much spent all of my savings on this and regret it fully.

5 /5 Kristin Whitt: I’ve been coming to Deluca Plastic Surgery for over 5 years and I’ve always been beyond satisfied with my results. The staff is friendly and knowledgeable, and I can trust their educated opinion. The office always has the most up to date treatments available and I wouldn’t ever go anywhere else!