1 /5 Benny Cross: I’ve never felt compelled to leave a review anywhere before, but the absolute disregard for patients by both Dr. Brigid Mack and the staff is appalling. Staff is often rude on the phone, if they even answer your call. If they do, it will probably be after 20 minutes or so. Dr. Mack will not read your messages on the Community Care app. She lies when she says she will keep in touch. After a concerning diagnosis, she wouldn’t answer my messages and I had to wait weeks for an appointment, just for her to refer me to someone else, which is what I asked her to do in the first place. She prescribed me testosterone, which was great, but she never showed me how to safely do an intramuscular injection. Also, I have to remind her to refill my medication and I had to ask her to test my testosterone levels, which is something she should be doing for me every three months.