Albany Family Medicine - Albany (NY)

Amanda Coleman I had to switch primary care to a different provider since mine moved out if state and Mrs. Morgan the NP is just phenomenal. I feel so at-home and understood for my healthcare goals. I was worried that my new primary wouldnt be as open to my needs and she took the time to listen and evaluate me. I feel like she is a new breed of practitioners that is so needed in todays age of rushing patients and not fully listening. I couldnt be happier with who my care has been assigned to and I am comforted knowing how much she cares.

Sharon Pushman Honestly, Dr Suslak is amazing! He did surgery on my left shoulder a couple years ago for frozen shoulder. It was life changing. I was hesitant but instead of pushing me, he explained the options and I chose the surgery and I am so glad I did. Now I am having a problem with my right shoulder and I knew just where to go! I totally trust he will help me! More tests to come to determine the problem and then Dr Suslak will give me options for treatment. The office is well run too. Very efficient.

Siobhan MacLeod Went in for a yearly mole check. The office staff were very courteous and helped me with the portal log in. I met with Leena Brown and her nurse who were both amazing. Took their time with me and removed two problem areas. Very satisfied with the entire office and will definitely recommend them to everyone.

America Ray Dr. Sandra Horn was the only provider that was phenomenal!! She provided therapy for my post partum stage and after. She has moved on to pursue other goals and she is definitely missed!!!

Coonradt Debra They are curious n nice.generally very caring and willing to help.i love them.

Kathleen Ehlinger Dr. Scott Purga is a class act. Very informative with excellent bed side manner. He is patient, kind and caring. He puts you at ease and is a great listener. I felt heard! Bottom line, I am grateful to have him as my doctor. Kathleen

Kurt Seitz A horrific experience a few months ago. Waited nearly 24 hours to be seen before walking out and driving to Westchester Med, where we were seen right away. At least they had someone check in the waiting room occasionally to see if anyone had passed away while waiting. We will never go back.

Sheila Carpenter As a social worker advocating for a young man needing services from OPWDD I have had incredible assistance from Linda Herron, RN. This lady has been absolutely outstanding. In an attempt to advocate for this young man, 30 years of age with a dx of ADHD and autism, there are different challenges due to this . Understanding that she does not create the process, but she does have to make it work. They are incredibly lucky to have her on staff… And so are we. We all know that the school system fell short when they did not do an appropriate referral for Ethan upon graduation . So we are already behind the eight ball.. Her communication is consistent, Her explanation of needed documents that are unusual to this case is concise, her review of documents is timely. With all that, she is always polite and courteous, always available, always Returns calls, is pleasant and easy to deal with… Even when there are legitimate gripes like my computer system not working on my end and printing not coming out properly on her end because how my Apple system talks poorly to her computer system…. Never ever does she express a moment of agitation or aggravation. As a social work supervisor retired from New York State office of people with developmental disabilities after 33 years, this is the lady that everyone wants on their team. The New York State Department of Health is very lucky to have her… and so are we, the public. Many thanks, Linda. You do both the Department of Health as well as all Nurses, very proud.! Sheila Carpenter, LMSW SUFFOLK COUNTY, NEW YORK

Ness Stark They really helped me with securing accommodations for my child.