Albany VA Hospital - Albany (NY)

Garret Bever I went for my first visit here today and my experience overall was top notch. I was seen by Nancy (NP) only so I can only speak to my own experience. I was concerned about the reviews before I went, but noticed almost all dermatologists in the area have 3 stars or so I went for it. First, the facility is very nice, clean and inviting compared to other offices Ive been to. Nancy is awesome, great personality, super knowledgeable and friendly. I had a great conversation with her and she taught me a lot. All of the nurses and reception staff were very nice, unlike what I read here in some of the other reviews. I was in and out in about an hour and 15 which is very reasonable in my opinion. Ive been to a few dermatologists and this was by far the best experience I have had. Glad to have locked in a go to doctor in the area.

Nicolos Singh I had a fantastic experience at my visit this evening. The receptionist (Gabrielle) was welcoming, the nurse (Joy) was kind and professional, and Dr. Danielle was thorough, attentive, and genuinely caring. The whole team made me feel comfortable and well taken care of from start to finish. Highly recommend this office for anyone looking for quality care and a smooth experience. Plus, free secure parking is available, which makes the visit even more convenient.

Sulema Romero Sánchez Great!!!

Coonradt Debra They are curious n nice.generally very caring and willing to help.i love them.

Sharon Pushman Honestly, Dr Suslak is amazing! He did surgery on my left shoulder a couple years ago for frozen shoulder. It was life changing. I was hesitant but instead of pushing me, he explained the options and I chose the surgery and I am so glad I did. Now I am having a problem with my right shoulder and I knew just where to go! I totally trust he will help me! More tests to come to determine the problem and then Dr Suslak will give me options for treatment. The office is well run too. Very efficient.

Andy Crowley We were a little unsure when we pulled up but the pop up event was was actually very real and scary. We had never done one of these themed escape rooms before and neither had any of our group but it was awesome! Doing it in a real operating psych hospital was interesting. One of the actual patients stepped in and helped us get out of room 5. We thought she was an actor until one of the workers came and removed her. I didnt like that they only took cash because on the website it said they took apple pay. I signed up for their newsletter because I cant wait to do another one of these Midnight Loony Bin Escape Rooms next time I come to Albany!

Tammy Brown I am a current patient here and I can honestly say I’ve had the best care. Started in ED. When I got here, it was quite busy so a small wait but after I found staff to be very friendly! Very friendly woman who took my first set of X-rays. I’m sorry I don’t remember her name. She made me feel comfortable. We exchanged cat stories. The nursing staff is tremendous. Surgeons, everyone so far. Food is awesome! What surprised me was TV was not free. You had to pay for On Demand and I had a bit of a confusing time. I have no wallet or credit card. When I called the On Demand company, they did work with me and turned it on long enough to obtain payment from home. Thank you AMC!

kerra burns I really like my doctor here. That’s why I keep coming back. That said the office needs work. As soon as you walk up to the door there are signs that you need to wear a mask and if you don’t have one they will not provide you one, you have to reschedule. This is such a poor message to send to your patients. I understand that we have to wear a mask. I understand that people should be responsible enough to remember one, but denying someone a medical appointment because they forgot a 10 cent mask is an awful way to care for your patients. How hard is it to put a box of masks out if someone forgets instead of turning them away? I go into the waiting room and an older couple come in and the husband is in a wheelchair and obviously needs assistance. They wouldn’t let his wife stay with him to assist because she didn’t have an appointment. I understand they don’t want extra people in the office, but you really can’t make an exception for this situation? I have no complaints about the medical staff, my care has been good and the doctors are responsive. The front office could use a little more customer care.

Girl Garden (GardenGirl65) This was the first appointment with this provider. I accompanied an elderly family member for their appointment. Dr Ted was kind and spoke directly with my family member. He also listened attentively to the details I recounted and then offered follow up input for moving forward. He also retrieved information quickly to help him evaluate the circumstances of the visit. He was clear on a f/u plan, his concerns and when to see him next. Directed us to other providers for f/u. He also discussed delicate information with my family member and was kind but direct re information and provided paper work and guidance. We both liked Dr Ted very much. Very productive appointment.

Jay Cordero Ive come here to treat my PCOS. Dr Baker is an awesome doctor. What I will say about this place is when I do need my ibuprofen I could never receive it. I always get the runarounds about me calling the pharmacy then the pharmacy tells me to call the doctor. I havent received my medicine in months because its so difficult to get Ibuprofen. I do not recommend this place.