1 /5 J. Es: Worst experience ever! DO NOT GO HERE!!! 1st off, I am a very easy going person. I try not to let much bother me. This place was the worst, from the reception desk, to the Doctor and then the follow up. I will skip the reception issue and jump right to Doctor. As soon as he came in, he asked me to sit up and then handed me a tissue. I asked what the tissue was for, he said so if this nasty stuff gets on your face you can wipe it off. Never even told me hed be spraying anything or what it was for. He spray my nostrils and says hell be back. Comes back and says sit up..take a long skinny 2 foot tube and sticks in in my nose down my throat. Never let me know what he was going to do! It hurt. I asked if the spray was to numb it.. he says to open your sinuses. Very loud spoken and almost rude. Tells me I definitely have a mass in my neck and need a scan. Doesnt really know what it is. I go to reception desk to set up appointment for scan. They say we have to call you once we submit to your insurance. 5 days later, I hear nothing. I call to find out the person who handles is on vacation for another week. So here I am, a mass in my neck that could serious..and I am just waiting to hear back from someone. I ask to file a complaint, they say the manager will call me back. I ask who is head of this practice, she says she doesnt know. Several hours pass and I still have not heard back. The sad part is I pay for insurance. If I had Medicaid and was on welfare I would be taken care of by now. Stay away!!!!!
