Albany Medical Center - delmar - Delmar (NY)

charles kandrut Had a colonoscopy this morning.. All of the Doctors,nurses and receptionist were very pleasant and knowledgeable! Made a not so great exam so much better! Thank you for your kindness! It meant alot!

Riana Honestly I was thinking twice to come here since I just moved from the city but honestly they were very fast very nice The doctors listen and go with my opinion which is great My daughter is soo sick they took her in right away So far I’ve had good experience

Mary Faulkner Dr. Haddad was amazing. He is always kind considerate, and very willing to share his expertise and knowledge to give me the props and cons of my situation.

Sheila Carpenter As a social worker advocating for a young man needing services from OPWDD I have had incredible assistance from Linda Herron, RN. This lady has been absolutely outstanding. In an attempt to advocate for this young man, 30 years of age with a dx of ADHD and autism, there are different challenges due to this . Understanding that she does not create the process, but she does have to make it work. They are incredibly lucky to have her on staff… And so are we. We all know that the school system fell short when they did not do an appropriate referral for Ethan upon graduation . So we are already behind the eight ball.. Her communication is consistent, Her explanation of needed documents that are unusual to this case is concise, her review of documents is timely. With all that, she is always polite and courteous, always available, always Returns calls, is pleasant and easy to deal with… Even when there are legitimate gripes like my computer system not working on my end and printing not coming out properly on her end because how my Apple system talks poorly to her computer system…. Never ever does she express a moment of agitation or aggravation. As a social work supervisor retired from New York State office of people with developmental disabilities after 33 years, this is the lady that everyone wants on their team. The New York State Department of Health is very lucky to have her… and so are we, the public. Many thanks, Linda. You do both the Department of Health as well as all Nurses, very proud.! Sheila Carpenter, LMSW SUFFOLK COUNTY, NEW YORK

Sharon Pushman Honestly, Dr Suslak is amazing! He did surgery on my left shoulder a couple years ago for frozen shoulder. It was life changing. I was hesitant but instead of pushing me, he explained the options and I chose the surgery and I am so glad I did. Now I am having a problem with my right shoulder and I knew just where to go! I totally trust he will help me! More tests to come to determine the problem and then Dr Suslak will give me options for treatment. The office is well run too. Very efficient.

Andy Crowley We were a little unsure when we pulled up but the pop up event was was actually very real and scary. We had never done one of these themed escape rooms before and neither had any of our group but it was awesome! Doing it in a real operating psych hospital was interesting. One of the actual patients stepped in and helped us get out of room 5. We thought she was an actor until one of the workers came and removed her. I didnt like that they only took cash because on the website it said they took apple pay. I signed up for their newsletter because I cant wait to do another one of these Midnight Loony Bin Escape Rooms next time I come to Albany!

John Valentine Castillo I am really impressed by this office. It’s a little hard to get in because they are booked up with patients, but everyone I interacted with was highly professional, caring, and pleasant. The office staff are organized and friendly, and the nurses and doctor I saw were excellent and took time to listen to my concerns and to explain the medical issues very thoroughly.

kerra burns I really like my doctor here. That’s why I keep coming back. That said the office needs work. As soon as you walk up to the door there are signs that you need to wear a mask and if you don’t have one they will not provide you one, you have to reschedule. This is such a poor message to send to your patients. I understand that we have to wear a mask. I understand that people should be responsible enough to remember one, but denying someone a medical appointment because they forgot a 10 cent mask is an awful way to care for your patients. How hard is it to put a box of masks out if someone forgets instead of turning them away? I go into the waiting room and an older couple come in and the husband is in a wheelchair and obviously needs assistance. They wouldn’t let his wife stay with him to assist because she didn’t have an appointment. I understand they don’t want extra people in the office, but you really can’t make an exception for this situation? I have no complaints about the medical staff, my care has been good and the doctors are responsive. The front office could use a little more customer care.

Sharon Pushman I took my 17 year old for a consult to have her compacted wisdom teeth removed. She is on the autism spectrum and although very high functioning, she gets anxious. The office was very pleasant from the moment we walked in. Reception was helpful at check in and put her and me both at ease. The assistant explained everything to us nicely and thoroughly. Then the doctor came in and graciously answered our questions. We both felt that it was a great experience and have her upcoming surgery scheduled.