5 /5 Sheila Carpenter: As a social worker advocating for a young man needing services from OPWDD I have had incredible assistance from Linda Herron, RN. This lady has been absolutely outstanding. In an attempt to advocate for this young man, 30 years of age with a dx of ADHD and autism, there are different challenges due to this . Understanding that she does not create the process, but she does have to make it work. They are incredibly lucky to have her on staff… And so are we. We all know that the school system fell short when they did not do an appropriate referral for Ethan upon graduation . So we are already behind the eight ball..
Her communication is consistent, Her explanation of needed documents that are unusual to this case is concise, her review of documents is timely.
With all that, she is always polite and courteous, always available, always Returns calls, is pleasant and easy to deal with… Even when there are legitimate gripes like my computer system not working on my end and printing not coming out properly on her end because how my Apple system talks poorly to her computer system…. Never ever does she express a moment of agitation or aggravation.
As a social work supervisor retired from New York State office of people with developmental disabilities after 33 years, this is the lady that everyone wants on their team. The New York State Department of Health is very lucky to have her… and so are we, the public. Many thanks, Linda. You do both the Department of Health as well as all Nurses, very proud.!
Sheila Carpenter, LMSW
SUFFOLK COUNTY, NEW YORK
