Hertel Jewelers - Williamsville (NY)

Kathryn Stroh We thought about buying my engagement ring online originally but wanted to check out local jewelers first. Once we met Ryan we knew we were going to have him design it. Everyone there is great and Ryan was so knowledgeable and helpful. Now I have my dream ring, and I’m so happy we went to a great local place.

Daniel Sciascia Scanlon Jewelers is a true gem in the Amherst, NY community. I’ve been a loyal customer for years, and their integrity, professionalism, and commitment to exceptional customer service are unmatched. Whether it’s engagement rings, men’s and women’s jewelry, watches, or expert repairs—Scanlon has it all. Brady Scanlon and Danny Duguay have always treated me with the utmost respect and care, making every experience personal and seamless. Their knowledge, honesty, and dedication set them apart. For anyone looking for a trusted jeweler, Scanlon Jewelers has my highest recommendation. Great work!!

Joshua Minkler Eric and Vinita helped us pick out our wedding bands. They were VERY patient and EXTREMELY helpful and let us try on a ton of options. We are very happy with what we got and this was very memorable.

Call me Prettyinpink I walked in and walked out with some pressure!! Very professional, the women that took care of me made sure I got what I want at a great price. The manager was very accommodating as well. Ill be back for a custom piece!!

osama haddad Maria made buying my new watch an absolute pleasure. Her knowledge and attentiveness were outstanding. She patiently guided me through options, expertly answered all my questions, and helped me find the perfect watch. Thanks to her professionalism and warm demeanor, the whole process was seamless and enjoyable. Im thrilled with my watch and incredibly grateful for Marias fantastic service. Five stars!

Ambati Krishna Vamsi Reddy This place is so good and Marcus has fixed my broken chain in just 2 minutes. He even didnt charge me anything. The work was so good and he is great. Need to give a try if you have any broken gold ornaments.

James Pusateri I haven’t had much experience with jewelers until recently. I bought my fiancés engagement ring through a custom ring designer and purchased a warranty to cover pretty much anything. When a couple of the prongs on her ring bent, I submitted a claim and the warranty company told me to go to any jeweler for a repair. We walked into Jered Jewelers in consumer square on Niagara Falls Boulevard in Amherst, NY. We were greeted by one of the top three customer service people we’ve ever had the pleasure of meeting - Neil Gablenz. He greeted us and made us feel right at home, during what was a stressful time - having brought a very important piece of jewelry in to be repaired. He assured us that we were in good hands, and he was absolutely right. We left the ring and were told it would be ready in about a week. Not even five days later, Neil called and told us it was ready to be picked up. We came back to pick up the ring, and met with Neil again. Still charming, still friendly, so it wasn’t just a one off day that we met him and were absolutely pleased with his customer service oriented mentality. He is the real deal. The repair was perfect. We were so happy with it that we decided to pick out our wedding bands right there in the store. Neil spent a good hour with us as we looked over what felt like every ring in the store. We decided on exactly what we wanted and placed our order. These were being made to order so we were told they’d be ready on August 6. We received a call from Neil on August 3 that they were ready (three days early) so we went in to get them. The rings were as beautiful as we’d hoped and Neil was right there with us as we tried them on - and he shared in our excitement. Great job all around from customer service to quality of the jewelry itself. We are fans of Jered and it’s largely due to Neil as the face of your company that we first met, enjoyed seeing again, and look forward to seeing when we come back for future jewelry needs! I know this is supposed to be a review about Jered Jewelers, and I may have made it a bit of a review about Neil, but as long as he works there - the two go hand in hand to me. 100/10 highly recommend! Customers for life.

YahConni Johnson Purchased for my granddaughter and it was exactly what was advertised and the price was great too. Plus it came earlier than expected.

Valerie Jayes We went in for my birthday gift, just to browse & see if there was anything I needed. Renee came to help me. I found a Disney necklace i needed. I started browsing rings. With Renees help, I gave her my likes & we browsed some rings & found a beauty! It was an AMAZING deal we couldnt pass up. My boyfriend is now very happy I found a promise ring I like & he got to buy me a ring. Its a pricier "promise" ring, but I am a "diamond snob" & im not upset about it!! Thank you Renee for your help!

Alex Jordan I had my grandmothers watch band replaced here, fast and easy. They don’t do any warranty but the buckle broke a few hours after it was replaced and he made an exception for me which was really nice! The pricing and quality are both great but the convenience factor is the best part!