UPPERLINE INSURANCE AGENCY, LLC - Baton Rouge (LA)

Ben L I’ve had a wonderful experience with this insurance agency. My agent is always willing to go the extra mile to make sure I have the right coverage at the most affordable price, especially in this crazy insurance market. Rates seem to go up every year across the industry, but my agent takes the time to explain the reasons behind the increases and suggests smart adjustments to help keep my premiums as reasonable as possible. I really appreciate the personalized service and peace of mind — highly recommend!

Matt Brouillette Thank you Valerie for helping to ensure this process was smooth and successful. Thankfully, YOU went above and beyond trying to help navigate the problems we encountered. It wasn’t an easy process but you did manage to take care of us and keep me from completely losing my cool. I absolutely hate insurance but you made this process much easier to deal with. Thank you!

Janelle Baranco Agnes Andrews Agency is the absolute best. I felt cared for, seen, and heard every step of the way. I can not imagine a scenario where I have an insurance need in the State of Louisiana and this agency isn’t my 1st call. Thank You for such continued excellent service.

Rochelle Hernandez We spoke with Bobbie Leblanc and she was very helpful and gave us a really good rate for our insurance. If you ever in need of auto insurance I recommend you ask for her so she would be able to happily assist your auto needs. Thank you Bobbie for your help and amazing customer service!

Chase Hyde Was referred here by a friend and wow they delivered. Kai had my quote finished quickly and was very helpful and courteous. Had my plan paid for, set up my auto pay and ID cards within hours. By far the best insurance experience I’ve ever encountered. 10/10!

Larry Outstanding Service & Unbeatable Rates! I had an amazing experience with Freeway Insurance! From the moment I walked in, I was greeted with professionalism and genuine care. The representative took the time to explain all my coverage options and helped me find the perfect policy that fit my needs and my budget. They made the entire process fast, simple, and stress-free—something I’ve never experienced with other insurance companies. I ended up saving more than I expected without sacrificing quality coverage.

nikki payne This agent goes above and beyond to help. Shes very professional/courtesy/ and most of all efficient. She has helped me out so many times. I have called her and panic mode and all she does is calm me down and help. Thank you so much Mrs. Deindia for always being their when I need help. You are the BEST!!!

Raeahnna McBride Kelli was great! She was so kind and thorough and made sure I was satisfied ! Took her time and gave me a couple options !

Madeline Alexander The closest office IA Metairie, LA however, when they were in Lafayette, LA the group was very personal and the office conveniently located.

jarvis marshall I am extremely disappointed with my experience with Progressive Insurance. They blatantly lied and falsely claimed that I signed up for their Snapshot program, which I never agreed to or authorized. Despite explaining this multiple times, both the customer service representative and the manager refused to listen or acknowledge my concerns. It’s clear that customer service isn’t valued at all — I felt dismissed, ignored, and outright brushed aside. Their entire approach feels like a complete disregard for their clients’ needs and honesty. This situation has caused me significant inconvenience, forcing me to start the difficult and time-consuming process of finding a new insurance provider. The lack of accountability and transparency from Progressive has left me feeling frustrated and betrayed. It’s obvious that there’s some level of collusion or at least a systemic failure within their team, given how everyone seems to give the same dismissive attitude. I would strongly warn others to stay far away from Progressive Insurance, as they cannot be trusted and their customer service is utterly unhelpful. I am giving them zero stars for this experience — they have truly lost my trust and respect.