Freeway Insurance - Baton Rouge (LA)

Quarven Quarven I had just gotten married and while trying to merge our policies, a past violation popped up that meant I suddenly needed SR22 insurance, something I didn’t even know existed. Honestly, I broke down in the parking lot near Sherwood Forest Park because I thought this would ruin everything. Walking into Wamco on Sherwood Common Blvd, I was shaky, but they treated me kindly and explained the SR22 filing step by step. They even sent the proof to the DMV same-day and found me a monthly SR22 premium I could actually afford. I left feeling calm, even grateful.

Chase Mason One of the best insurance companies to deal with. No 800 numbers to call. Real agents that are local that will come out to you in person if needed

Kanchii K Ida Dossman is the best associate, she immediately got my insurance while staying on call! Prompt and clear communication, I appreicate your help! I highly recommend, Thanks So much Ida ❤️

Haylie Chauvin Peyton shopped my small business insurance for me. Not only did he find me a great rate but he explained everything thoroughly. Highly recommend Airline Insurance! Great family business.

Katie Malloy Jay has helped me and my family with multiple insurance products, coverages and financial guidance over the years. Always professional, timely and goes above and beyond to help us find and attain the coverage needed. Jay is truly a friend and like family more than our "agent". Cant thank him enough for the time and dedication to our needs.

Connie Johnson Nice atmosphere and very, nice people to do business with... we were in and out and had insurance coverage in just a little bit

Jay Wess Ms.Shannon was very helpful. She saved me a lot of money on my mortgage vehicle. And health insurance very polite friendly manners And very patient.

Erin Manuel Had a great experience working with The Highland Insurance Group (and Lisa specifically). She gave me multiple quotes, and the most impressive part was when my current insurance ended up the cheapest, she was completely honest and upfront about it. I will definitely work with them again in the future.

jarvis marshall I am extremely disappointed with my experience with Progressive Insurance. They blatantly lied and falsely claimed that I signed up for their Snapshot program, which I never agreed to or authorized. Despite explaining this multiple times, both the customer service representative and the manager refused to listen or acknowledge my concerns. It’s clear that customer service isn’t valued at all — I felt dismissed, ignored, and outright brushed aside. Their entire approach feels like a complete disregard for their clients’ needs and honesty. This situation has caused me significant inconvenience, forcing me to start the difficult and time-consuming process of finding a new insurance provider. The lack of accountability and transparency from Progressive has left me feeling frustrated and betrayed. It’s obvious that there’s some level of collusion or at least a systemic failure within their team, given how everyone seems to give the same dismissive attitude. I would strongly warn others to stay far away from Progressive Insurance, as they cannot be trusted and their customer service is utterly unhelpful. I am giving them zero stars for this experience — they have truly lost my trust and respect.

Danielle Johnson Insurance adjuster Brittany was wonderful helping me out with everything I needed. I really think this is the first time ever understanding Insurance by talking with her. Very down to earth and easy to talk to.