Freeway Insurance - Baton Rouge (LA)

Geralynn Brown Good ppl

Ana Vo The insurance is what is. It’s cheap if you need it to be. So surprises they tell you how it is. The lady I went to her name is Nilda. Great customer service and very nice located on Siegen.

R B they increased my insurance rate by $200 after I made my first payment. nothing changed about my driving record or credit or anything that could possibly cause the increase. i told the agent that sold me the policy about this and she promised that after i resent proof of prior insurance that it would be resolved and my insurance rates would go back to normal. of course, not even a week later, my insurance rates are back up to the increased amount. i sent them my proof of prior insurance once again and emailed the agent and the customer care email. lets see if they drop down again. doubt they will. i will probably end up cancelling due to these shady business practices.

jarvis marshall I am extremely disappointed with my experience with Progressive Insurance. They blatantly lied and falsely claimed that I signed up for their Snapshot program, which I never agreed to or authorized. Despite explaining this multiple times, both the customer service representative and the manager refused to listen or acknowledge my concerns. It’s clear that customer service isn’t valued at all — I felt dismissed, ignored, and outright brushed aside. Their entire approach feels like a complete disregard for their clients’ needs and honesty. This situation has caused me significant inconvenience, forcing me to start the difficult and time-consuming process of finding a new insurance provider. The lack of accountability and transparency from Progressive has left me feeling frustrated and betrayed. It’s obvious that there’s some level of collusion or at least a systemic failure within their team, given how everyone seems to give the same dismissive attitude. I would strongly warn others to stay far away from Progressive Insurance, as they cannot be trusted and their customer service is utterly unhelpful. I am giving them zero stars for this experience — they have truly lost my trust and respect.

Rochelle Hernandez We spoke with Bobbie Leblanc and she was very helpful and gave us a really good rate for our insurance. If you ever in need of auto insurance I recommend you ask for her so she would be able to happily assist your auto needs. Thank you Bobbie for your help and amazing customer service!

Paul Reed Atkinson Cheap Car Insurance of LA provided excellent service from start to finish. They found me cheap car insurance that didn’t skimp on coverage. I felt valued as a customer, not just another number. Can’t thank them enough!

Carl Frisby Jr. I had a promblem that I wasnt sure about and Ms. Adele at the Florida Blvd location helped me and gave me so much information that I truly appreciate her effort. She confirmed with me that she will call to let me know the results of my situation and the very next morning she called and assure me the information that I needed. Please Go Auto, give this woman an award!

Alicia Dukes Me&my husband has been going here for years (a family friend referred us)and Im so glad they did! Professional, fast&friendly! Answered every question I had(in person and on the phone),walked me through the filing process, made sure I understood everything and what to expect. Ms. Kendra is so down to earth. They called us and told us when our refund was deposited into the bank. I can go on and on about how wonderful she is. Just give her a chance and trust me you will be a return customer Like me.

Julie S I’ve had nothing but excellent experiences with Tina’s Agency! The team is knowledgeable, friendly, and always quick to respond when I have questions about my home and auto insurance policies. They take the time to explain everything in simple terms, so I always feel confident and safe with my current coverage. It’s clear they genuinely care about their clients and go the extra mile! My personal associate, Jacie Bryan, is a true GEM! She is so kind, knowledgeable and trustworthy and always keeps me in the loop about any changes or suggestions regarding my policies! If you are looking for an agency that cares, I highly recommend the Tina Livingston Allstate Agency!

Sidneysha Hemaid I am writing to express my utmost appreciation for the outstanding service provided by Miss Meta Gibbs. She truly exceeded my expectations by dedicating extra time after her usual working hours to ensure that my policy was completed efficiently. Her patience, kindness, and generosity were truly remarkable throughout the entire process. I highly recommend Miss Meta Gibbs to anyone in need of insurance assistance. She is a wonderful professional with a genuine commitment to exceptional customer care. Thank you once again, Miss Gibbs, for your exceptional service.