Direct Auto Insurance - Baton Rouge (LA)

jarvis marshall I am extremely disappointed with my experience with Progressive Insurance. They blatantly lied and falsely claimed that I signed up for their Snapshot program, which I never agreed to or authorized. Despite explaining this multiple times, both the customer service representative and the manager refused to listen or acknowledge my concerns. It’s clear that customer service isn’t valued at all — I felt dismissed, ignored, and outright brushed aside. Their entire approach feels like a complete disregard for their clients’ needs and honesty. This situation has caused me significant inconvenience, forcing me to start the difficult and time-consuming process of finding a new insurance provider. The lack of accountability and transparency from Progressive has left me feeling frustrated and betrayed. It’s obvious that there’s some level of collusion or at least a systemic failure within their team, given how everyone seems to give the same dismissive attitude. I would strongly warn others to stay far away from Progressive Insurance, as they cannot be trusted and their customer service is utterly unhelpful. I am giving them zero stars for this experience — they have truly lost my trust and respect.

Paul Reed Atkinson Cheap Car Insurance of LA provided excellent service from start to finish. They found me cheap car insurance that didn’t skimp on coverage. I felt valued as a customer, not just another number. Can’t thank them enough!

Andrew Lyon I am currently in the the process of moving into a off campus apartment at LSU. I worked with Anthony Torregrossa to acquire renters insurance. Anthony was a huge help throughout the whole processes was quick to respond when I needed assistance and even reached out to my landlord regarding any questions that I was not able to clarify. Anthony was also very personable and felt the experience was more of a friend helping a friend and felt a initial trust through the whole process. When I mentioned I would be obtaining a car he was quick to let me know all of my options and was laying out the details right away leaving no questions on my end because of how well Anthony laid everything out. I would recommend Anthony to anyone who is looking to get any sort of insurance in the near future. Anthony is the man to get it done.

Geralynn Brown Good ppl

Latasha London They very much keep they customer happy

Charrisse Green Kelli is one of the best ever. When you walk in the door you’re always going to see her smile. She is very professional. Definitely 10/10

Julie S I’ve had nothing but excellent experiences with Tina’s Agency! The team is knowledgeable, friendly, and always quick to respond when I have questions about my home and auto insurance policies. They take the time to explain everything in simple terms, so I always feel confident and safe with my current coverage. It’s clear they genuinely care about their clients and go the extra mile! My personal associate, Jacie Bryan, is a true GEM! She is so kind, knowledgeable and trustworthy and always keeps me in the loop about any changes or suggestions regarding my policies! If you are looking for an agency that cares, I highly recommend the Tina Livingston Allstate Agency!

Sirrand Roddy I never heard of not insuring all cars but the service was great

Felisha Mack Theres always a friendly voice to answer when you call. We make frequent changes to our policy. It seems to be a new car at least once a year. Our agent always responds and gets the best rate for us. We also have home coverage with this office as well.