OFallon Family Dental Care - OFallon (IL)

1 /5 J M: This place is a joke. I scheduled a 2pm checkup and then they called back and said I could come earlier at 10am if I wanted a cleaning too. I said yes, I want the cleaning while Im there. I showed up, the apt started 10 min late. She did 17 trays and checked my teeth saysin dr will be in after to check then cleaning. Dr checks my teeth and says I need a deep cleaning. So I said great thats why Im here. But they say dont have time today and I have to do cleaning in 2 phases. Insurnace only covers half a cleaning?!?!?!?! Are you kidding me? I they made me leave with no cleaning and still have an aching tooth. This place is a joke. Thatd why I came in early to have time for a cleaning. They do no care about patients just money. When I mentioned I was disappointed becasue I specifically scheduled a cleaning and got NO cleaning, I was ignored by the front desk staff and stared at. No one said a word. Seems like you know what joke of a business you are running. They had ZERO intention of doing a cleaning. I hope this business goes straight into the trash where they belong. The dentist also sat BEHIND me didnt even try to be professional.

5 /5 Jo Ivester: I was very pleased with Family Dentistry. They were on time and efficient. I was able to make an appointment quickly and my hygienist ? Kristen? Was very good and there was no pain. The dentist was also very friendly and did not keep me waiting. I highly recommend this place!

5 /5 Julia Yank: I was able to get in right away for an Emergency tooth chip which is not the case with all Dental Care facilities with their schedules these days. It was seamless and easy. The Doctor and staff we great!

5 /5 Kassandre Baldwin: Staff and doctor are top-notch! Worry-free exams, explanation before and during, and they were able to put my nervous children at ease. Wonderful office, I only wish wed found them sooner!

5 /5 Mackenzie Walsh: Great experience all around! From the extremely friendly and happy receptionists, to the dental hygienist. Just want to say thank you to Sydney, Shirlonda, Krystal, and Deanna for making my experience pleasant and fast!