Parkway Smile Center - Belleville (IL)

1 /5 Proteus Nachtmahr: I had an appointment here and they failed to tell me they didnt provide the services I wanted, misgendered me, and gaslit me about it throughout the appointment while still referring to me by the wrong gender. When I pointed all of this out, the dentist told me she was "sorry I felt that way" and pretended that was an apology. I recommend other trans people steer far away from this place.

1 /5 William Miller: Very poor customer service. Scheduling is at their convenience. In the last year they have cancelled 3 of my appointments at the last minute which were scheduled months in advance. This place is going downhill fast. Do yourself a favor and find an independently owned practice. Corporate dental care is not good for the patient. Dr. Heilig is sorely missed.

1 /5 Jacob Geary: I am a patient here as well as my mom. We wont be coming back. My mom had an appointment she has asthma and cant wear a mask and has a walking boot on the lady at the front made my mom walk out the back door and walk all the way around the building to her car where its muddy and at a slant when she can BARELY walk and has a BOOT on because she couldnt wear a mask. When I came the ladys at the front told me to pull my mask over my nose, when the lady sitting RIGHT NEXT TO HER had hers COMPLETELY off her face. No more business here. If I could leave 0 stars I would. This is because of the snarky little blonde at the front desk. Family will take business else where from now on.

5 /5 Shelley Person: Melissa was great! Very personable and thorough. I’m glad I switched places. Both doctors are great too. Highly recommend!

5 /5 John Czaicki: Dr. Heilig examined my 90 year old father today and did an outstanding job connecting with him and evaluating his dental health. High degree of professionalism and care exhibited by her and the staff!