NAPA Auto Parts - S & S Automotive Supply - Salem (IL)

Kirk Henderson If youre looking for a locally owned, honest, fair, and efficient auto repair shop THIS IS IT! I have been taking all of my vehicles to Salem Auto Service for years for any service after the manufacturers warranty expires. Yesterday I needed a bulb replaced on my daughters Honda Fit that I just couldnt reach myself. Had the replacement bulb and everything. They got me right in, used the bulb I had, and completed the work in 20 minutes. Great shop!

Admin Carcamo Amazing and quick service , super helpful. We had a complicated situation but thankfully Brummel Truck & Tractor helped us get back on the road.

Janelle Wilkerson Amazing service...professional and kind. Kept us updated during the entire process and was a great advocate for us when we ran into issues with the insurance company! Repair was top notch! I would recommend Landers to everyone!

Stephen Richards My battery left me Dead in the parking lot after work at 11:00 pm. Anthony McAllis. Had my phone number and came to pick up my car up on the company rollback. He delivered my Toyota Ravv 4 to the shop to put in a new battery. He kept in contact with me the whole time both texting and picked up my 2017 vehicle. Again superior service and new battery was put in vehicle after diagnostic test were performed by Brough Automotive or Landers.

John M Thomas Took the company van there to be service and was in and out in a hour or so. Customer service dept. was very friendly and helpful.

Janice Eischens I have never worked with people who were so helpful and concerned for doing a good job and keeping it affordable. They were great.

Olivia Bierman Brandon is always so quick to get me in to the shop. I drive back and forth out of state, and he always does my tune ups and makes sure everything is safe for me! Super great prices, and probably the best customer service I have received in an auto shop. As a woman, I don’t feel overcharged and he takes the time to explain everything to me in terms I can understand and if it’s super important to take care of now or can wait. Very honest, and great customer service! Thank you again!

James Edward Im not going to try talk bad about this place. From what I hear they do a really good job on everything they work on. My only thing is if you have to pay out of pocket they seem to be a little pricier than a lot of places. That may be because of their quality of work and the quality of parts they use. I called for an estimate on my transmission and they guy that took my call was very nice and helpful. He told me it would be pricey and called me right back in under five minutes with a quote. He was right and it was more than I could afford so I had to go somewhere else. But that doesnt mean I would not recommend them. I would definitely give these guys a call if you need work done and see what they have to offer.

Crystal Kahre The guys at Russell’s Garage are GREAT!! Everyone is super friendly & very helpful! Shane is an awesome guy…Thanks again for all your help with the tire situation & the new tires are great (and much needed). Highly recommend them to anyone! Top notch people there!! Thanks again Shane, Chad, and their employees!!