Brough Automotive - Salem (IL)

Juan C This is a place to trust. I got stranded out of no where and decided to have my vehicle towed here since they had good reviews. They checked my car and were extremely honest. They could have taken my money but instead informed me that I can be covered under a lawsuit with my vehicle. He told me that it was worth checking to see if covered. Because of what he provided now I am getting a new engine fully paid by Hyundai. Thank you for your honesty

Stephen Richards My battery left me Dead in the parking lot after work at 11:00 pm. Anthony McAllis. Had my phone number and came to pick up my car up on the company rollback. He delivered my Toyota Ravv 4 to the shop to put in a new battery. He kept in contact with me the whole time both texting and picked up my 2017 vehicle. Again superior service and new battery was put in vehicle after diagnostic test were performed by Brough Automotive or Landers.

James Edward Im not going to try talk bad about this place. From what I hear they do a really good job on everything they work on. My only thing is if you have to pay out of pocket they seem to be a little pricier than a lot of places. That may be because of their quality of work and the quality of parts they use. I called for an estimate on my transmission and they guy that took my call was very nice and helpful. He told me it would be pricey and called me right back in under five minutes with a quote. He was right and it was more than I could afford so I had to go somewhere else. But that doesnt mean I would not recommend them. I would definitely give these guys a call if you need work done and see what they have to offer.

Teresa They made time for me and made me an appointment the same day when I really needed them.

mike S Chad is absolutely amazing this company is all out 10 out of 10 fast response and repair was amazing had me back up and running in less than a day. Replaced my rear differential and on the road running in less than 24 hours. Recommend this company to anyone by far the best experience in the 27 years I’ve been OTR

Janice Eischens I have never worked with people who were so helpful and concerned for doing a good job and keeping it affordable. They were great.

Eric Richter Recently, I brought in my 2000 Acura RL in, to have a temperature sensor repaired. Certified Automotive Repair did an excellent job at a reasonable price, and offered me transportation to the shop to pick up my vehicle when it was completed. I would highly recommend their service.

Olivia Bierman Brandon is always so quick to get me in to the shop. I drive back and forth out of state, and he always does my tune ups and makes sure everything is safe for me! Super great prices, and probably the best customer service I have received in an auto shop. As a woman, I don’t feel overcharged and he takes the time to explain everything to me in terms I can understand and if it’s super important to take care of now or can wait. Very honest, and great customer service! Thank you again!