J & R Auto Repair Inc - Glen Ellyn (IL)

Katie Clements ONeill I am so impressed and appreciative of the service and transparency I received. I took my car in to fix my air conditioner and received a detailed explanation of why it was broken and how they planed to fix it. All costs were delivered over the phone up front before they began service, and I received an extremely detailed complimentary inspection. The results of the inspection were also discussed over the phone before any additional service was done on my car. In addition to that, everyone I spoke to from the time I made my appointment to the time I picked my car up was very friendly and addressed every question and concern I had. This is the only repair shop I’ve been to that I truly trust.

Elizabeth Sieks I have had my current car for 5 months. I bought it used. I had my first “ Maintenance” check alert pop up on the dashboard. I called PW Auto Clinic for the first time and got an appointment quickly. They changed the oil and did a thorough checkup on my car very timely. They were very professional and friendly.

Erin Ann My experience at Glendale Auto Care was excellent. Adam (shop owner) is very experienced and friendly. The service was quick and efficient, done all in one days time. Adam will tell you what you need and not overcharge as most places will which is what i love about this place. I will definitely be taking my car to this shop for all needed repairs.

Fraser Smith This is the only place I take our cars. For 18 years they’ve done great work for me - honest - on the level about estimate and good work. A couple of times I’ve gone elsewhere due to a coupon or just convenience and paid more that I would have or taken the estimate to them at 3D and they gave me a better arrangement. Even on busy days with the phone ringing and people trying to get price guarantees without even having their car inspected yet - the guys at 3D are always professional and explain what’s going on and are nice to deal with.

Brenda Kandall Scott is very personable and knows his way around cars. Very upfront and honest about parts and cost, explains all the whys about your car. He has already remedied and fixed one car and another is going in for service this week. Original car we took in first is going back in for more maintenance work. We have truly found an honest car service shop.

Timothy Noetzel I have been taking my vehicles to J&C for well over 30 years. I have always been given a fair price and the workmanship is excellent, from very small to considerably large jobs (like a snapped drive shaft on a van). They also are great at solving those quirky issues that other shops give you a "deer in the headlights" look to fix. My most recent issue was diagnosed correctly (bad wheel bearing) when original repair shop and dealership both missed it. With repairs, you get what you pay for. But with J &C you get something more than you paid for.....reliability.

Sam Logan Honest, good quality, excellent price. What more could you want in a mechanic? Today he didnt even charge me for the work he did. I called three other places in the area and this place has the best pricing.

Janine Fazio This shop is very honest and trustworthy. I was told by my car manufacturer, thousands of dollars of repairs were necessary which I had a hard time believing were necessary. When I talked to Dayne, he looked at the supposed issues, and both issues identified by the dealer, were not what I was told. No leak at all in the AC hose, no oil leak and a basic AC charge is all that was needed. Service done the next day; I highly recommend the professionalism and work at this shop!

Sara Karsten We can’t recommend Frank’s enough! They have been honest, reliable, and have gone above and beyond to help us when we’ve really needed it. We’ve had a few times we’ve needed to stop in without an appointment and Keith has always been willing to take a look at what’s going on. Yesterday we came in for a strange noise - but we needed the car today. Even though they had a packed day in the shop, he not only figured out what was going on but he tracked down a difficult part, got me back to my house with my four little kids, and stayed past closing to get our car repaired. Our first experience with them was getting a second opinion on a very expensive repair quoted elsewhere - they found the root of the problem (simply a loose screw!) and didn’t even charge us. We have found them to be so helpful and dependable! They are hands down the best auto shop we’ve used. (As a side perk, their waiting room is very clean and comfortable!)

Barbara Schweihs I love this place! JJ has always taken good care of me and my Hyundai Sonata. He goes above and beyond and I 100% trust any work done by them. I was disappointec they no longer offer the veterans discount as both my husband and I are vets and we like to use companies that support veterans. However I still recommend this place as a quality car care company you can trust