Farmers Insurance - Christopher Cottrell - Belvidere (IL)

Susie Avila I have never had a better experience with an insurance company before. Cindy was very helpful and attentive to what I needed. She never tried to oversell or undersell anything me and she catered to my insurance needs. She was very knowledgeable and got the answers to what she didnt know giving me the assurance that she never lied to me. If ever I have an issue they work quickly to resolve it. I trust Dougs office Cindy and their crew to protect my dreams!!

Wayne Smith Sr We have had our insurance with Walker Agency for years. My wife recently passed and the care and concern they showed and the extra help I received getting everything changed went above and beyond. Excellent communication! Even better, they actually care about you and know who their customers are!

Jim Henderson This was the first time we met since Dave took over this office. Dave was easy to chat with and extended an open offer to call him anytime.

Peter Sloan My wife, Barb, and I have been with Russell-Smith Insurance for over 20 years. We have always experienced excellent customer service. It has been a good feeling to know an immediate answer to an insurance related question is just a phone call away to Cheryl or Brandon. We have had to make a few insurance claims over the years and it was always a simple and hassle-free experience. We would highly recommend Russell-Smith for your insurance needs.

Charlene Coulombe Exciting experience but also sad. Sold my home after almost 20 years. Great title company, attorney and quick and easy closing.

Nadia Khamo I just want to say that Martha is one of the best workers!! I havent seen her in a while and tonight I went in and the service was super fast as always when shes working and she is super sweet!!! Love her!

Jean Celestin II Tyler is hands down the best personal lines insurance agent I’ve ever had. I’m continually impressed with the level of service I receive. He’s proactive, thoughtful, professional, and genuinely cares about you as a customer. He’s readily available to answer any questions and provides unique solutions to enhance my insurance products. He also breaks down complex coverage options into simple explanations, which further demonstrates his expertise and helps me make informed decisions. I recommend Tyler to anyone seeking a personal lines insurance agent who not only understands the industry but also goes above and beyond to deliver outstanding service. Thank you, Tyler, for your exceptional support and commitment to me and your other clients!

Chad Mikkelson Chris is a great insurance agent. He got me a lower rate on both my home and auto policies. Im so glad I switched and started going to him with all my insurance needs.

Alex Treu Brandy and Amanda are just really really awesome. They are so helpful and just want what’s best for their clients. I’m a space cadet sometimes, and will forget a detail of information that they might need, and Amanda is just incredibly patient with me. I’ve been with Brandy’s team since I’ve had to have insurance, and I’ve never felt as taken care of as I do with them. Im moving out of the northern Illinois area soon, but im still keeping them as my insurance agent! I just love them for their business but they’re also just a really great group of people. I absolutely love them!

Kathy Brandt After the passing of an immediate family member, Doug met with me, was sincere, completed all the life insurance papers and made my life changing event so smooth and easy. He even called to give condolences. He called again a few weeks later to see how we were doing. I maintain car, life and house insurance with this agency for many, many years and have never had a bad experience! Doug and all his staff are amazing! I highly recommend!