Doug Proudfoot American Family Insurance - Loves Park (IL)

Edox Toc Very professional in their service, they help me in any way possible and explain all the questions I had.

Alex Treu Brandy and Amanda are just really really awesome. They are so helpful and just want what’s best for their clients. I’m a space cadet sometimes, and will forget a detail of information that they might need, and Amanda is just incredibly patient with me. I’ve been with Brandy’s team since I’ve had to have insurance, and I’ve never felt as taken care of as I do with them. Im moving out of the northern Illinois area soon, but im still keeping them as my insurance agent! I just love them for their business but they’re also just a really great group of people. I absolutely love them!

Peter Sloan My wife, Barb, and I have been with Russell-Smith Insurance for over 20 years. We have always experienced excellent customer service. It has been a good feeling to know an immediate answer to an insurance related question is just a phone call away to Cheryl or Brandon. We have had to make a few insurance claims over the years and it was always a simple and hassle-free experience. We would highly recommend Russell-Smith for your insurance needs.

Patrick Andres I was shopping for a new auto and home provider and Im happy I called Donn Gustafson. Jackie was very pleasant and knowledgeable and set us up with the same level of protection we previously had at a signifigant reduction than the former provider. Quick, easy and professional!

Kathy Brandt After the passing of an immediate family member, Doug met with me, was sincere, completed all the life insurance papers and made my life changing event so smooth and easy. He even called to give condolences. He called again a few weeks later to see how we were doing. I maintain car, life and house insurance with this agency for many, many years and have never had a bad experience! Doug and all his staff are amazing! I highly recommend!

Precious Lopez As a young adult who had never shopped for car insurance or had any insurance history, many other insurance places were quoting me ridiculously high rates for liability on an older car. Jorges quote was not only reasonable, but included more protection than any other insurance agency. He was transparent about pricing and coverage the entire time and communicated very well. Strongly recommend!

Jim Henderson This was the first time we met since Dave took over this office. Dave was easy to chat with and extended an open offer to call him anytime.

Wayne Smith Sr We have had our insurance with Walker Agency for years. My wife recently passed and the care and concern they showed and the extra help I received getting everything changed went above and beyond. Excellent communication! Even better, they actually care about you and know who their customers are!

Bailey Lauder After being with another large insurance company for years my husband and I decided to see if we could save money by switching. Bill was great with quoting out our multiple policies and showing us how we could save money while increasing our coverage. He made sure all of our questions were answered and was very kind and efficient. I am happy to have Bill as our agent and highly recommend his agency to anyone needing insurance!