Brandy Whelan Agency Inc. American Family Insurance - Belvidere (IL)

Kathy Brandt After the passing of an immediate family member, Doug met with me, was sincere, completed all the life insurance papers and made my life changing event so smooth and easy. He even called to give condolences. He called again a few weeks later to see how we were doing. I maintain car, life and house insurance with this agency for many, many years and have never had a bad experience! Doug and all his staff are amazing! I highly recommend!

Jean Celestin II Tyler is hands down the best personal lines insurance agent I’ve ever had. I’m continually impressed with the level of service I receive. He’s proactive, thoughtful, professional, and genuinely cares about you as a customer. He’s readily available to answer any questions and provides unique solutions to enhance my insurance products. He also breaks down complex coverage options into simple explanations, which further demonstrates his expertise and helps me make informed decisions. I recommend Tyler to anyone seeking a personal lines insurance agent who not only understands the industry but also goes above and beyond to deliver outstanding service. Thank you, Tyler, for your exceptional support and commitment to me and your other clients!

maura martinez Mrs. Maria was very kind and explained everything to me very well.

Asish Kurian Great service, took my coverage with Issac process was fast and seamless. Matched with the right company with excellent coverage and saving.

Patrick Andres I was shopping for a new auto and home provider and Im happy I called Donn Gustafson. Jackie was very pleasant and knowledgeable and set us up with the same level of protection we previously had at a signifigant reduction than the former provider. Quick, easy and professional!

Alberto Delacruz I honestly really love the customer service from this office. They’re amazing in my opinion, Michelle helped me out and made me feel real comfortable during her service. Thank you Michelle, your service was amazing.

Charlene Coulombe Exciting experience but also sad. Sold my home after almost 20 years. Great title company, attorney and quick and easy closing.

Bailey Lauder After being with another large insurance company for years my husband and I decided to see if we could save money by switching. Bill was great with quoting out our multiple policies and showing us how we could save money while increasing our coverage. He made sure all of our questions were answered and was very kind and efficient. I am happy to have Bill as our agent and highly recommend his agency to anyone needing insurance!

Jim Henderson This was the first time we met since Dave took over this office. Dave was easy to chat with and extended an open offer to call him anytime.

Precious Lopez As a young adult who had never shopped for car insurance or had any insurance history, many other insurance places were quoting me ridiculously high rates for liability on an older car. Jorges quote was not only reasonable, but included more protection than any other insurance agency. He was transparent about pricing and coverage the entire time and communicated very well. Strongly recommend!