Community Auto Care - Cumming (GA)

Rob Lucero Kevin and Tim worked on my car like it was their own. Very patient with great attention to detail. They completely transformed my 69 Camaro from old to new.

Michael Verdiguel Justin Woelfle is by far one of the most attention to detail, professional, hard-working, analytical minds, anytime when I need my vehicles worked on whether personal or company, he is the only person that I will trust to touch my vehicle. Corporate, please give this technician some praise and recognition because he deserves nothing less than that!

Troy Kossick These guys are great. They’re busy for a reason. Always a fair price and excellent work. I only take my vehicles to these guys. If your vehicle needs tires brakes etc they tell you. If the vehicle doesn’t need tires brakes etc they tell you. These guys treat others the way they themselves would like to be treated. Sound familiar? Thanks Cherokee Tire!

Misty Carbonara We were in town from Virginia visiting family when our car started leaking oil. It was a Friday, and most of the shops we called were unable to schedule service until Monday, which is when we were due to head back to VA. Hickory Flat was the closest shop, so we took a chance and drove in without an appointment, hoping for the best. The owner was understanding of our situation and got our car into a bay as soon as possible. The inside area is comfortable and air-conditioned, which was perfect for a hot day. Our car was repaired and we were back on the road in little time. We are so appreciative of the excellent customer service and care of our vehicle. Thank you!

Frederick V. Honest - Integrity - Professional Finding the right car shop to take your vehicle to is like finding the right dentist. You wouldn’t want just anyone to start hacking away. You need someone who is not only knowledgeable, but also has great bedside manner, over-communicates and does exactly what he says he is going to do. Enough good things cannot be said about Dan, the owner-master technician at The Auto Lounge. After purchasing a Jeep for my daughter, I quickly found out why people say that Jeep stands for “Just Empty Every Pocket”. Luckily I had also purchased an extended warranty which Dan was more than happy to work with. For those of you who have purchased aftermarket warranties, you know it can be quite the undertaking to get repairs approved and shops normally don’t like working with these warranty companies because it adds time to the repair and time down on a vehicle equals lost productivity/revenue. Every step of the way from dropping my daughter’s car off at The Auto Lounge, to the diagnosis of the car’s issues, to the interactions with the warranty company, and any issues that may have arisen when conducting the repair…Dan kept me abreast the entire time. I travel quite a bit for work and Dan was always sure to keep me updated by trying to call me first, leaving a message and then leaving me a text message. Amazing communication! This is quite possibly the step that all dealerships and repair shops get wrong. Dan is a true professional, not just with his tools of the trade, but also from a customer experience perspective. Although I live more than 25 miles away from The Auto Lounge, traveling out to Canton was 100% worth it to have Dan work on my daughter’s Jeep. I am happy to report that the long laundry list of issues with the Jeep are all now resolved and the car is like new. Thank you Dan for setting the gold standard! Consider me a loyal customer. I will be back.

Nasim Dana “I had an excellent experience at Richard’s Automotive! Jim and his team not only fixed my car for a much lower price than other places I got estimates from, but they were also incredibly friendly and flexible with my schedule. Jim’s customer service truly stood out, and as a thoughtful touch, they even gave me a small Christmas gift. I highly recommend Richard’s Automotive for their honesty, professionalism, and kindness. Thank you, Jim, for making car repairs such a positive experience!”

Felipe Abreu My Mustang stopped working while I was coming down Highway 75. My Mechanic Joe did an extremely excellent job and was very quick to respond. In less than 24 hours, he detected the problem and got the necessary parts. He did all the work for an excellent price. This company is highly recommended. They also picked me up at my hotel and helped me with everything I needed. Im not from GA, so I was traveling to Sarasota, FL.

J.J. McGovern I took my 2013 LS7 Corvette to various places to find an electrical issue with the window regulator and lights. To no avail. One of my neighbors suggested I take it to Canton Auto Repair, where they have some modern top-notch diagnostic machines and employees that are experts in troubleshooting. He was right! These guys are amazing, very low-key, friendly, honest and collaborative.