Richards Automotive Repair - Canton (GA)

Sarah Metts I had the easiest and friendliest experience here! After trying with another shop and failing to resolve the issue with my brakes, Herbert Automotive took the time to figure out the issue and made sure I was taken care of! Great people and great work!

Robert Medley I never have any issues awesome as always, rebuilding a car there currently, and got another car that needed some general maintenance work.

Rob Lucero Kevin and Tim worked on my car like it was their own. Very patient with great attention to detail. They completely transformed my 69 Camaro from old to new.

kaden alford Very good shop. They did quality work on my truck and were very quick and efficient. The workers are friendly and communicate well. Great pricing for their work. The waiting area is very nice and clean. I would highly recommend this shop!

Frederick V. Honest - Integrity - Professional Finding the right car shop to take your vehicle to is like finding the right dentist. You wouldn’t want just anyone to start hacking away. You need someone who is not only knowledgeable, but also has great bedside manner, over-communicates and does exactly what he says he is going to do. Enough good things cannot be said about Dan, the owner-master technician at The Auto Lounge. After purchasing a Jeep for my daughter, I quickly found out why people say that Jeep stands for “Just Empty Every Pocket”. Luckily I had also purchased an extended warranty which Dan was more than happy to work with. For those of you who have purchased aftermarket warranties, you know it can be quite the undertaking to get repairs approved and shops normally don’t like working with these warranty companies because it adds time to the repair and time down on a vehicle equals lost productivity/revenue. Every step of the way from dropping my daughter’s car off at The Auto Lounge, to the diagnosis of the car’s issues, to the interactions with the warranty company, and any issues that may have arisen when conducting the repair…Dan kept me abreast the entire time. I travel quite a bit for work and Dan was always sure to keep me updated by trying to call me first, leaving a message and then leaving me a text message. Amazing communication! This is quite possibly the step that all dealerships and repair shops get wrong. Dan is a true professional, not just with his tools of the trade, but also from a customer experience perspective. Although I live more than 25 miles away from The Auto Lounge, traveling out to Canton was 100% worth it to have Dan work on my daughter’s Jeep. I am happy to report that the long laundry list of issues with the Jeep are all now resolved and the car is like new. Thank you Dan for setting the gold standard! Consider me a loyal customer. I will be back.

Luke Robinson So I was in a rush to fix my car before I moved to Arizona in 2 days. I called this place to see if they could put in an 02 sensor for me and they said it would be 3 days till they could do the work for me. I kindly explained that Id have to do it before then. They went out of there way to do it for me before I left. They were super kind and welcoming there. They got it done in 15 minutes. I highly recommend this place to everyone!

Charles Kroner Quick and efficient service. Less than 10 minutes to complete the entire process. Technician was extremely polite and friendly. I will definitely go there again.

TOM G Been using Vaughns almost 21 years. Even when I lived outside of Cherokee County I still came back, which speaks volumes for the Mechanics Quality of Work, competitive pricing & Good Old Fashioned Honesty. Tom G.

Anderson Baker The service was very quick, and of great quality! The workers were extremely polite and friendly, or at least Mr. Kelian, who took care of me was. He helped walk me through everything they were doing and was extremely friendly. I would 100% recommend that you come here for an oil change!