Butler’s Automotive Inc - Athens (GA)

Ben Brown I can’t say enough good things about Sanchez Auto Service. They reminded me that there are still good people in the world—people who genuinely care and go out of their way to help. My daughter was stranded three hours from home, and their shop was closing in an hour. They towed her car in and quickly diagnosed the issue. I figured I’d have to make the six-hour round trip to bring her and the car home. But just ten minutes later, they called back—they had already found the parts nearby, ordered them, and made the decision to stay late so they could fix it that night. They didn’t want her waiting alone for hours, and they didn’t want me driving through the night. They stayed late, did the work quickly and professionally, and got her safely back on the road. They had every opportunity to take advantage of the situation, but they didn’t. No overtime charges. No emergency fees. Just honest work at a fair price. I would’ve gladly paid more, but they charged what was right. Thank you, Sanchez Auto. You treated my family with kindness and compassion during a stressful moment, and we’re incredibly grateful.

Manoj Sapkota Bill was really nice. He was very welcoming and very helpful. The service was quick and really great. They have a very comfortable and good waiting space. I really loved the vibe in their. The staffs were super friendly and nice. It wasn’t very expensive. I will highly recommend.

abel velazquez Excellent service and the best attention, very professional doing their job. Thank you Mr. Gabriel for the good treatment and service.

Sophia Goldsmith Can’t say enough great things about Jimmy and his team. My car broke down on the way home from work, and even though the shop was about to close for the day and it was freezing cold, they towed my car and started working on it. They put in my new alternator in less than an hour, and invited me in the shop so I wouldn’t be cold and offered me coffee. Not to mention it was inexpensive compared to every other shop I’ve gotten work done at. If it wasn’t for their hard work, I would’ve been stranded with a broken car in the cold. Thank you Jimmy!!!

paulette Thompson I have had the pleasure of working with Ronnie at the Athens Auto Clinic as well as Bobby at the Madison County Collison Clinic. Both of these men are very knowledgeable, professional, caring of their customers. Bobby at the MCCC worked with me and my insurance company to ensure that the parts used to repair my car were not subpar and safe for me to have on the road again. I know some companies only care about the money aspect of it, but not at these locations. They actually care about their customers and their safety. Ronnie at the AAC was amazing to work with as well. He took the time to actually show me the issue with my vehicle and what it would take to repair/correct it. He had me back on the road in a short time and told me to call him if I had any issues. I cannot recommend these locations enough!! Honest, professional, caring and very knowledgeable.

Sean Madderra Some of the most honest guys Ive ever met. And super helpful. They gave me charts and diagrams and advice when I told them I was doing the ac compressor replacement myself. They inspected my parts and everything too. Very impressive service. Will come here for everything in the future.

Kathleen deMarrais Gene is the best. We use West main for all our car needs.

Andrew Haley This was the second car I have bought from them. They are honest, no pressure people. Laidback atmosphere, they have their beautiful dog, running around the office, my kids loved it. I was in a pinch for a new vehicle, they worked with me to get me out the door with a really nice car. I 100% will go to them again, they are a rare lot in the used car market. Thanks again guys!

Erika Mejia Very good customer service

Allison Williams As a young female, I get very anxious about having my car looked at. It is not uncommon for mechanics to over-charge or misguide young women into spending way more to fix their vehicle than necessary. Randy is the complete opposite! Instead of convincing me work needed to be done on it immediately, he addressed the main issue, and told me what to pay attention to so far as what else may be needing work soon. He was kind, respectful, and communicative throughout the process. If you are looking for a trustworthy mechanic, Randy is your guy!