1 /5 Gallardo M.: I want to share my experience from January 6, 2022. I was a walk in for my first appointment. My first experience was great, so I communicated with his receptionist and made an appointment weeks later over the phone for a gel manicure and pedicure.
I arrived no more than 13 minutes late. I apologized but Yulie was very upset with me. I was the only client in the store and he was the only nail tech working.
Yulie gave me a hard time because he was upset about the miscommunication that my nails still had gel-- from the last session 6 weeks ago. He refused to do a manicure on me, so I left the store with my fingernails untouched (photo included).. and a gel pedicure.
The night prior I tried my best and soaked my fingers in acetone. Usually gel removal is a service I am comfortable paying for but he did not wish to do that service for me. He left me feeling very uncomfortable for the duration of my pedicure complaining about how he did not want to perform a mani on me. I believe that if he had my fingers soaking in acetone during my pedicure they would have easily been off in time.
I was a little sad that I left with the ugly nails I came in with but the nail salon across the street was happy to do it for me as a walk in. :)
UPDATE:
I am only writing an update because Yulie claims my statement is false/made up. My point is that this nail tech did not want to perform a service on me because of existing gel on my fingernails.
I was polite and there was no rude exchanges of words during our entire session, however I have not had an experience like this with any other nail salon.
My first session was on 10/28/21. The session was great he was nice and offered coffee. I paid $85+tip via zelle for a manicure pedicure gel session. I had the same broken nails when I came in for my next session.
I am happy to communicate in a different platform to show my proof of service.
