1 /5 Gigi Wong: New update: MY NAILS DID NOT LAST EVEN FOR 2 DAYS. I have been going to this place for the last 2 years and sadly this is the last time and won’t return again. I took off the 5 stars rating because of the bad customer service, I made the appointment thru IG and they accepted it, I asked for the same lady who did my nails last time but was told she left, 2 ladies who did amazing nails LEFT the store for the last 2 years and it tells you something is not good. Anyway they arranged another lady for me and the nails art came out amazing but I was double charged for the nails art and was NOT notify prior, I always paid $20 for nails art every time but was charged $40 without any communication and alone with $25 gel came to total $65 since the nails done nicely I tipped $10 BUT 2 days later, the nails had already chipped off, I got the Xmas nails and it’s not even Christmas yet and my nails has already ruined. If I knew I would not tip at all and the amount of what I paid didn’t not meet the minimum quality. It’s disappointing that when I contacted the nail salon staff and they just ignored my complaints, no apology or compensation. Unfortunately I need to look for a new nails salon, this place has changed from good to bad and that’s why workers don’t stay long. See pictures. So don’t go to this place unless you will be overcharged and cheap made nails, I lost $75 but you LOST a LOYAL customer!!!
I’m very picky when it comes to nails and this place did not disappoint me. I found them on IG by searching Miami nails salon and saw their art work and decided to give them a try. Looks like it’s a new salon because not many reviews, I always like to see what other people experience before I spend my time and money on the business. At least they have better reviews than other businesses that I read, I tried to get appointment at other places but it was full and I DM Marean nail salon and got an immediately response and was able to get an appointment with them 2 days before thanksgiving and thanks to the kind lady accepted my last minute appointment. The place is far from where I live ( downtown Miami) but it was so worth it. The nice lady who did my nails was amazing ( didn’t get her name ) done a good job on my nails with the art design I requested it, World Cup nails design ( see photos) I loved it so much and exactly how I wanted it, this will be my to-go nails salon in Miami, there are many nails salon in Miami but only a few good ones, and the price at this place is reasonable and affordable. Keep up with the amazing work and will revisit soon.
