1 /5 Ann Zakkery: This was my second time—and my second negative experience in a row.
The first time, I had my nails done, and they chipped within five days—every single nail. They fixed it for free, but I had to waste an extra hour to get it redone, which already spoiled my impression.
Still, I decided to give them a second chance. I was short on time and booked another appointment. Unfortunately, this time, the experience was even worse. The staff was incredibly rude—by far the worst experience I’ve ever had getting my nails done.
The manicurist was rough, pulling my hands and twisting my fingers. She clearly didn’t want to work with me or provide proper service. On top of that, she even made a comment about me speaking Russian during the appointment, saying something like, “I wish nobody spoke that language.” I found this extremely rude and even discriminatory.
What is super important: the place is dirty. The previous customer left, and they seated me without even wiping the table. What’s worse, they don’t sterilize the drill bits! I asked them to do it, but they said they usually don’t because the drill bit doesn’t touch the nail. I highly doubt that complies with safety regulations.
Please keep this in mind before deciding to book an appointment with them.
I will never return and strongly advise against it. st booking an appointment with them.
