K C Nails - Miami (FL)

1 /5 Ted D.: I arrived as a walk-in and was asked to grab a number and wait to be called, which I did for about 30 minutes. About 15 minutes after, another walk-in customer arrived, also requesting a manicure and pedicure. She inquired about pricing and timing, which made it clear she wasn’t a regular customer. I assumed I would be served first since I had arrived earlier and we requested the same service. When a station became available, the staff member directed her to it and told me to go to an empty station behind him. He began assisting her immediately, while no one helped or even checked on me. After waiting about 10 more minutes without acknowledgment, I realized I had been deprioritized and left. Although there was much more subtext going on here than I want to even acknowledge or mention, the way I was treated left me feeling overlooked and dismissed, which is why I am sharing this review. Overall, I’m sure they’re probably lovely people, but a little more professionalism and courtesy would go a long way for their business.

1 /5 Shannon Washington: Terrible experience! I waited for two hours, only to be told by the owner that he doesn’t do pedicures and that I’d have to wait another 30 minutes just for a simple polish change. I politely asked if he could make an exception since I had already been waiting so long, but he refused and told me to leave. Unprofessional and poor customer service. I wouldn’t recommend this place to anyone.

5 /5 Janet Rojas: Melissa has taken care of me for several years now. She is the best. She takes her time and makes sure you are happy with your final mani/pedi. I would never change her!! She’s very accommodating! She’s awesome!!

5 /5 Sarai I: Not from this area and required a fast gel manicure. Im quite happy that KC Nails was open. I forgot his name, but the guy who did my nails did a fantastic job, even trimming my cuticles. Many of the locations I have visited dont do them. The cost was affordable. Even though its a touch run-down, this is still a good place to be papered. Highly recommend!!

1 /5 Abigail Jade: I had $30 lash extensions that barely lasted a day and started falling off that evening! One of the twin sisters told me that it was going to last a week or two but the glue started to come undone that same night from my lids. I had to go to CVS to buy $10 eyelash glue — and at that point, I should’ve just bought fake eyelashes from there for $5 and put it on myself for half the price and saved both money and time!