1 /5 Peggy G: Disappointing Experience at Ultimate Nail Salon
I recently visited Ultimate Nail Salon in Fort Lauderdale for a full set of gel nail tips, and I was extremely disappointed with the service and results. My appointment was on a Tuesday, and my nail technician, Andy, assured me that the tips he applied were properly sealed. However, I immediately noticed a concerning gap between my natural nails and the tips, raising worries about water getting in and potential fungus.
By Friday, one of my nails split in the middle. I returned to have it redone and expressed my concerns about the lack of sealing. Again, Andy reassured me, but by Saturday, another nail had broken nail and the side edges were lifting off went back and insisted on having the tips removed due to the water getting underneath them and the lifting edges.
The salon has a posted 10-day guarantee, but when I spoke to the manager, I was met with excuses—apparently, I wasnt a good candidate for tips due to the shape of my nails or because I do a lot of typing for my job. Ive worn nail tips for half my life without issues, so this reasoning was ridiculous they took no accountability for how the nails were applied in the first place.
I was told to switch to a powder manicure instead, but was told I needed to speak to the owner. After discussing with her, she offered to do it for half price. I refused, as I had just paid $85 for tips that caused me nothing but problems she ultimately did them for nothing but, I still lost money because they weren’t as expensive as the Gel nails
I urge others to be cautious when considering services at this salon. My experience has left me frustrated and dissatisfied. Please see the attached pictures of the results.
