1 /5 Erika Janicsek: I had my nails done at this salon on December 21, 2024, at noon. By the morning of December 23, one of my nails broke off while I was sleeping. Communication at the salon is minimal. They claim a 5-minute wait time, but I waited for 40 minutes. They work like an assembly line, rushing through each customer’s nails. The black-haired woman who did my nails seemed to be the main communicator with everyone. My nails were done in about 20 minutes, possibly less. I’ve never had my nails done so quickly before. Initially, I was pleased as I didn’t notice any major issues with her work. She used air-dry acrylic, with no other options available. I found my nails to be quite thin. Oddly, she didn’t trim the cuticles or clean my nails properly.
I’m very upset because I rarely have short nails, and I’ve never had one break off before. The next morning, while adjusting my pillow in bed, my finger caught for a split second, and the nail broke off instantly. I regret spending $50 on this service. I chose this place because it was popular and seemed reasonably priced, but it was a huge mistake. They advertise a 10% discount for cruise ship passengers, but didn’t honor it. The staff’s English is poor and hard to understand. This was the worst decision I’ve made. I’ll be in America for two more months, coming from Europe, and now I probably have to wait 3-4 weeks for my nail to heal! I strongly advise against choosing this business due to serious quality issues. This place should be shut down! I don’t understand how they can operate like this.
