5 /5 Leigha Martinez: While saying good morning to Athena I noticed a huge welt/mass under her eye that wasn’t there before we went to bed.
Fearing it was an allergic reaction or something in her eye, she needed urgent care. My normal vet was short staffed and couldn’t get her in so I went to VCA Northpointe Animal Hospital.
They were so attentive, caring, and friendly. Despite having an hour half- two hour wait, they provide triage care and gave us an exam room to wait in so that we weren’t stuck in my car or in the waiting room with a bunch of other pets. Our bill was under $250- which included a week supply of medicine!!
Athena can be anxious when getting medical care, especially if I can’t be present, but the staff were obviously great and wholesome because Athena did just fine when they took her back to see the doctor without me, and all the staff loved her.
Athena is 140lbs, so the fact that they could handle her so well and independently shows their level of skill set.
She came out tail wagging and after an exam the the vet was luckily able to determine that there was nothing lodged in her eye and that she wouldn’t require additional treatment or tests.
I feel so appreciative of the team there. And grateful that for emergency care, the bill was less than my vet would have been for normal care. Highly highly recommend!!