480 Plumas Care Center - Yuba City (CA)

WolfDancer This is the first Veterinary that Ive taken my dogs to, where they arent nervous or anxious. I really appreciate how the vets interact with them to make them feel comfortable. The fact that they can get after hours emergency care is also a plus. My latest addition will be meeting them soon.

mallory uhler I was waiting on the phone to make an appointment and I was caller 9 time goes by people are hanging up and I’m getting shorter down the list well I am now currently caller 4 and my estimated time keeps going up and up so now at caller 4 I have a 45 minute wait time.. what the hell people? I called on my wife’s phone. 15 people waiting to talk to people estimated wait time 45 minutes every time the automated lady came on time would be pushed back another minute... I’m not happy with peach tree never have been but I have medical so unfourtanatly that is my only option.

Melissa Smith She is very friendly, knowledgeable and thorough.

David Galloway This is an old fashion hometown clinic for your animal. They get to know your pet personally. I love how they treat me and my pets here. You will too. This is the best most caring Veterinary Clinic we have ever be to. We love the staff and they love our pets. They are the best. Recently we had a pet pass away. We contacted the clinic to let them know so they could update their records. A few days later we received a condolence card from the Clinic. But instead of a generically signed card. It was handed signed by each of the staff members. And the Dr. that treated the pet took time to write a personal note. This is what makes this clinic stand out from the rest. We are loyal to this clinic. This is what makes them the best.

Daphanne Peters I have now had TWO bad experiences with the "security" at this facility. The first was a couple years ago when the security guard threatened to call the police on me for standing in a doorway, while on the phone, all because I "wasnt wearing a mask." Mind you, I was well over six feet from ANYONE except the security guard and trying to get instructions on which office to go to (and somehow that made me enough of a threat for the receptionist to call what you guys deem security). COVID was pretty much over, but according to the security guard I could not actually file a complaint because "she worked there and I didnt." Consider this my formal complaint. Then today, I apparently broke the law akin to murder when I stepped over the yellow line to ask the receptionist a question (I was the only one standing in line, mind you, there were NO OTHER PATIENTS WAITING - I want to make this clear in case it becomes an excuse to not take this complaint seriously). The security guard, who was behind the desk, might have been laughing about it and thought it was HILARIOUS (along with your receptionist, by the way), and kept making jokes about me "not seeing the line" and how he could "prevent me from breaking others privacy in the future." This was not funny, and was highly unprofessional. I am also wondering why the security guard was behind the desk laughing and giggling with the receptionist while she was on the computer looking at patient charts. Last I checked, security guards dont get to look at those. So, now Im concerned about a major HIPAA violation occurring at this facility. I genuinely did not know how to respond to this VERY unprofessional behavior from either the security guard or the receptionist, so I ended up just walking away. My question never got answered, not that I think it would have been answered, anyway. Five stars for unprofessional behavior and possible HIPAA violations. Zero stars for decent patient care or customer service. If I knew which security company you employ, I would make the complaint directly to them. Im just going to assume that information is "proprietary," along with common decency and following medical laws.

Patricia Marquez I trust Dr Gupta with my life. She was my mothers Dr for over a dozen years until she passed at 96. She has been my Dr for a dozen years and if she were to move, I would follow her. If she retired, I would be so sad, but happy that she earned her new life. Okay, I would be despondent and lost and not knowing who to visit. How many people can say they love their doctor better than family ?

Alana McQuarry Dr. Kareti is attentive, detail oriented and I feel my concerns are listened to. I feel confident in my care with her.